Yum! Digital and Technology is looking for aSenior Director, Product Management and User Experienceresponsible for leading the evolution of the Yum! Brands global harmonized restaurant platform products, including in-store Point of Sale, eCommerce digital ordering engine, and omni-channel menu management. These products are built in-house by world class products team and target to power the world’s largest restaurant company with over 50,000 locations in 145 countries.

This position will report to the Vice President, Digital Commerce.

Key Responsibilities

• Lead the Product Management organization responsible for establishing a product vision, strategy, roadmap and implementation plans for the portfolio of harmonized restaurant products: In store Point of Sale, eCommerce digital ordering engine, and omni-channel menu management.
• Lead the User Experience team to drive the end to end user experience of the products, conducting research, ideation, conception, design, prototypes and testing across the brand's product portfolio.
• Partner with Engineering to form a 3-in-the-box leadership model for each product, ensuring what we build optimizes on customer value, engineering feasibility, business viability, and customer usability.
• Embody the mindset of “CEO” of the products, focusing on business outcomes tracked via key performance indicators, and developing the overall commercialization strategy for our products.
• Foster a product culture within the eCommerce product team, establishing best practices around discovery, prototyping, continuous and rapid testing and learning, with a relentless focus on delivering customer value.
• Drive strong financial and business discipline to roadmap prioritization and perform pre/post launch analysis of each product and drives team financial accountability for results. Sets financial, operational and quality objectives for the product line and leads operational reviews.
• Develop a keen understanding of competitive offerings and industry trends in the self-service analytics space, and the ability to translate that understanding into meaningful actions and enhancements
• Work cross functionally with all executive brand partners (Pizza Hut, Taco Bell, KFC, Habit Burger Grill) to understand emerging customer and business trends that required enhancements or new product features to be developed. Create deployment and adoptions plans with our brand partners, ensuring seamless integration into their existing technology eco-systems
• Partner with Reliability Engineering and security teams to ensure proper controls have been implemented for proactive monitoring of critical product features, availability, stability, compliance and security.

• Oversee and direct the work of a high performing team of product managers, program managers and UX specialists. Act as a coach through on-boarding, open communication, training and development opportunities and performance management processes; builds and maintains culture enabling high employee morale and motivation; fosters a diverse and inclusive workplace.

Minimum Requirements

• 10+ years of experience as a product manager or engineering leader over large scale products.
• Proven success delivering branded ecommerce digital experiences or other product capabilities to a large-scale market (internationally strongly preferred).
• Strong agile product development and planning skills; with experience planning across dependent products at scale.
• Software engineering background withunderstanding of how front-end applications interact with back-end API services is required.
• Must have experience with a portfolio of high availability SaaS or PaaS products.
• Proven success managing and coaching talented product management teams.
• Outstanding written, verbal, and presentation skills, including effective influencing skills at an executive level.
• Analytical, solutions-oriented skillset with the ability to drive thought leadership.
• Strong financial and business acumen - P&L ownership of products is required.

Preferred Requirements

• Relevant industry experience in retail/hospitality/QSR and familiarity with restaurant technology (POS, Kiosks, Payment Devices) is a plus
• A BS/BA degree in computer science, engineering, or technology related degree highly preferred.

Salary Range: $214,300to $277,420annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors.

Benefits: Employees (and their eligible family members) may enroll in the following types of insurance coverage: medical, dental, vision, legal, and accidental death and dismemberment, as well as FSA/HSA (depending on enrolled medical plan). Yum! also provides short-term disability, long-term disability, and life insurance. Employees may enroll in our 401(k) plan. Yum! provides 4 weeks of vacation, paid sick leave, 10 paid holidays, a floating day off and 2 paid days for volunteer time each calendar year. To learn more about working at Yum!-Click here.

At Yum!, one of our core values is to Believe in ALL People. This means seeing the value in everyone and unlocking their full potential to be their best self. YUM! Brands, Inc. (including its subsidiaries Yum Restaurant Services Group, LLC (“YRSG”) and Yum Connect, LLC (“Yum Digital and Technology”)(collectively, “Yum”) is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic. Yum! is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.

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The Yum! Brands story is simple. We have the three distinctive, relevant and easy global brands – KFC, Pizza Hut and Taco Bell - born from the hopes and dreams, ambitions and grit of passionate entrepreneurs. And we want more of this to create our future!

As the world’s largest restaurant company we have a clear and compelling mission: to build the world’s most love, trusted and fastest-growing restaurant brands. The key and not-so-secret ingredient in our recipe for growth is our unrivaled talent and culture, which fuels our results.

We’re looking for talented, motivated, visionary and team-oriented leaders to join us as we elevate and personalize the customer experience across our 48,000 restaurants, operating in 145 countries and territories around the world!

We put pizza, chicken and tacos in the hands of customers through customized ordering, unique delivery approaches, app experiences, and click and collect services and consumer data analytics creating unique customer dining experiences – and we are only getting started.

Employees may work for a single brandand potentially grow to support all company-owned brands depending on their role. Regardless of where they work, as a company opening an average of 8 restaurants a day worldwide, the growth opportunities are endless. Taco Bell has been named of the 10 Most Innovative Companies in the World by Fast Company; Pizza Hut delivers more pizzas than any other pizza company in the world and KFC’s still use its 75-year-old finger lickin’ good recipe including secret herbs and spices to hand-bread its chicken every day.

Yum! and its brands have offices inChicago, IL,Louisville KY, Irvine, CA,Plano, TXand other markets around the world. We don’t just say we are a great place to work – our commitments to the world and our employees show it. Yum! has been named to the Dow Jones Sustainability North America Index and ranked among the top 100 Best Corporate Citizens by Corporate Responsibility Magazine in addition to being named to the Bloomberg Gender-Equality Index. Our employees work in an environment where the value of “believe in all people” is lived every day, enjoying benefits including but not limited to: 4 weeks’ vacation PLUS holidays, sick leave and 2 paid days to volunteer at the cause of their choice and a dollar-for-dollar matching gift program; generous parental leave; competitive benefits including medical, dental, vision and life insurance as well as a 6% 401k match – all encompassed in Yum!’s world-famous recognition culture.