District Technician Job at New Canaan Public Schools
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JobID: 1327
- Respond in a timely manner, to work requests for hardware/software troubleshooting, maintenance or repair work.
- Communicate regularly with end-users regarding status of requests.
- Work closely with users to understand software/hardware application and maintenance needs.
- Identify solutions to user problems.
- Test all hardware changes and software modifications.
- Provide the Manager of User Services office with regular reports documenting hardware repairs and changes, sites and users visited, and time spent on each using the help desk system.
- Adhere to all copyright laws and licensing agreements when installing software.
- Perform other duties deemed appropriate by the Manager of User Services and Manager of Network Services.
- Advise district users to cyber security best practices as determined by User Services Manager and DTS department protocols.
- College Degree preferred.
- Service oriented with inter-personal skills capable of establishing positive and productive working relationships with end-users.
- Time management skills to manage multiple projects and assignments.
- Analytical and problem solving skills for identifying and resolving hardware and/or application related issues.
- Up-to-date working knowledge of Windows 7, Windows 10, and MAC OS.
- Understanding of network concepts, protocols and connectivity settings.
Position Type:
Technology/Computer Technician
Technology/Computer Technician
Date Posted:
10/28/2022
10/28/2022
Location:
New Canaan Public Schools
New Canaan Public Schools
Date Available:
ASAP
ASAP
Closing Date:
until filled
until filled
New Canaan Public Schools
DTS Department
Job Title: District Technician (12 month position)
POSITION SUMMARY
Responsible for hardware and software support for New Canaan Public Schools and administrative offices .
DUTIES AND RESPONSIBILITIES
QUALIFICATIONS
To Apply: Complete an online application on our district website, www.ncps-k12.org and upload a cover letter and resume.
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