Are you passionate about helping others? Join our team of highly experienced professionals and take a step towards serving those in need.

TrueNorth is an independent, nonprofit human service organization that strengthens rural and urban communities and empowers individuals by meeting them where their needs are. Our programs help inspire future leaders, encourage self-sufficiency, and create new opportunities. We not only help pull communities together we help them push confidently forward. We are looking for influencers, innovators, and change-makers to join our team. If you are truly interested in working for a nonprofit that creates community change, TrueNorth has the job for you!

As a full-time salaried employee of TrueNorth, you would be eligible for a comprehensive benefits package including medical, dental, vision, 401(k), employer paid life, AD&D, short-term disability, flexible spending accounts, and paid time off.

SUMMARY

The Donor Database Specialist will be the administrator of the Raiser’s Edge fund development database to include all functions related to the entry of data into, maintenance of and report writing for Raiser’s Edge. The Donor Database Specialist will help with prospect research and support, donor cultivation and stewardship. This position will also assist in the development, planning, execution and follow up of fundraising appeals, events and other solicitations. The Donor Database Specialist will also assist in other administrative functions such as grants management.

ESSENTIAL DUTIES AND RESPONSIBILITIES includes (other duties may be assigned):

Raiser’s Edge Management:

• Manage the development, enhancement and support of the Raiser’s Edge database and Raiser’s Edge NXT as well as system updates.
• Maintain the overall integrity and quality of the donor database including regular data improvement and hygiene, enforcement of database business processes and management of code values, business rules and other set-up functions of the database.
• Maintain a standardization of data entry to Raiser’s Edge that allows for reports and data exports to meet agency needs.
• Develop and implement procedures and processes for accurate data entry.
• Maintenance and administration of user accounts and security for Raiser’s Edge.
• Provide support and training in the use of Raiser’s Edge including orientation for all new staff using the software and specialized training in response to changing roles, business processes and database functionality.
• Help reconcile donations entered with donations per the accounting system.
• Import and export data to and from Microsoft Excel to maintain agency records and data accuracy.
• Maintain and update mailing lists, financial records and printed labels.
• Coordinate gift tracking and acknowledgement systems.
• Generate reports of gifts and pledges for use by internal and external stakeholders.
• Review, update and manage donor lists on an on-going basis to solicit donors at the appropriate solicitation levels.
• Coordinate direct mail campaigns with Development staff and others.

Other Fund Development Functions:

• Work with Development staff to inform potential contributors of agency needs and encourage individuals, corporations and foundations to contribute.
• Assist in the development and implementation of automated contact management processes within Raiser’s Edge.
• Produce matching grant reports.
• Assist in the production of events as needed.

Grants Management:

• Maintain grant files with contacts and related information for agency grants – follow up on missing documents.
• Schedule grant reporting reminders to program staff.
• Maintain a spreadsheet detailing grant activity agency wide.
• Prepare quarterly grant report for board of directors.

Other:

• Attend all required staff meetings.
• Regular and consistent attendance.
• Work as an advocate for TrueNorth and its programs.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Solid understanding of the principles of database management and business process workflow.
• Advanced skills in the use of Microsoft Excel and Word.
• Strong analytical and problem solving skills.
• Ability to prioritize and manage multiple projects simultaneously with high degree of accuracy and attention to detail.
• Organize work to meet deadlines.
• Work independently and collaboratively to accomplish responsibilities, goals and projects.
• Commitment to diversity, equity, inclusion and access, and a desire to work with people across many lines of differences.
• Must possess a valid and unrestricted driver’s license and reliable transportation.
• Ability to maintain agency confidentiality.
• A willingness to be a team player and function effectively with other TrueNorth personnel.
• Ability to work well with volunteers, consumers, general public and other organizations.
• Ability to work with a variety of systems, agencies, data and individuals while exhibiting excellent communication skills.
• Exhibit excellent written and oral communication skills and the ability to work with both technical and non-technical users.

EDUCATION and/or EXPERIENCE: A combination of the experience, education, and training listed below which provides an equivalent background to perform the work of this position.

• Bachelors degree or equivalent experience.
• 3 to 5 years experience in fundraising database management with preference given to experience with Blackbaud products.
• 2 to 4 years experience designing, developing and generating reports from a relational database. Database management experience is highly desirable.

EOE

Job Type: Full-time

Pay: $40,000.00 per year

Benefits:

• 401(k)
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: One location

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