Donor Information Associate Job at RTI Surgical Inc
Job Title: Donor Information Associate
Department: Donor Information
Effective Date: 11/4/2022
Location: Remote or Alachua, FL
While this is intended to be an accurate reflection of the current job, it is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. RTI Surgical, Inc., reserves the right to revise the job or require that other or different tasks are performed when circumstances warrant (i.e., emergencies, changes in personnel or staffing, workload, or technical developments).
SUMMARY:
RTI Surgical is global, industry-leading private label OEM with expertise in allograft, xenograft and synthetic-based implants. RTI began operations in 1998 when it spun off from the University of Florida Tissue Bank in 1998 with the goal of expanding the gift of tissue donation by pioneering tissue-based innovations that promote natural healing. Today, through integrated partnerships with customers, RTI develops and delivers restorative solutions to physicians and their patients.
As a Private Label Original Equipment Manufacturer (PLOEM) partner, RTI provides comprehensive turn-key services for development and product life cycle management in support of patients and leading medical technology companies. RTI’s implants are used in multiple surgical applications including dental, spine, sports medicine, plastic and reconstructive surgery, urology/urogynecology and trauma.
RTI is rooted in a steadfast commitment to quality, integrity, and patient safety with a focus on four key values:
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We are accountable to each other by trusting each other’s judgement and hold each other responsible for results.
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We find joy by striving to create a working environment that people enjoy.
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We fully engage by focusing our hearts and minds on our customers, patients, and each other.
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We adapt to change by working collaboratively to be flexible to the changing needs of our business.
RTI’s headquarters is located near Gainesville, Fla. in North Central Florida’s growing life sciences region, and has additional state-of-the-art facilities in the Greenville, N.C. and Germany.
Montagu Private Equity (“Montagu”), a leading European private equity firm, acquired RTI in 2020 and have supported the transformation of the company to its next level of potential.
RESPONSIBILITIES:
- Obtain, review, and compile electronic medical and donor records for the Medical Director.
- Apply knowledge of applicable domestic and international regulations, standards, and departmental procedures to determine medical eligibility of donor records.
- Use critical thinking skills to problem solve donor criteria and chart related issues.
- Accurately disposition donors in an electronic system for release into processing, rejection, or Medical Director request for additional information.
- Develop and maintain effective working relationships with recovery agencies and other entities providing donor records to facilitate timely submission of accurate and complete required records.
- Act as departmental liaison to both internal and external customers to provide requested donor related information and/or resolve issues as requested.
- Support company and departmental quality and business objectives and initiatives.
- Provide information to develop and monitor quality and business metrics as requested.
CORE COMPETENCIES:
- Requires exceptional attention to detail and accuracy while reviewing large amounts of data.
- Must be able to work independently with minimal supervision and possess the ability to work under a variety of changing conditions and stressful, urgent need conditions
- Must be able to quickly review and process large amounts of information
- Must have exceptional interpersonal, organizational, verbal and written communication skills
- Must have ability to efficiently navigate software and other IT systems
- Must be able to maintain confidentiality
EDUCATION/EXPERIENCE REQUIRED:
- AA degree with 1 year medical records experience or HSD with 2 years medical records experience required or equivalent experience combination
- Quality Assurance, regulatory affairs or other related experience with a tissue, medical device or drug company preferred
- AATB CTBS certification preferred
- Knowledge of medical terminology preferred
- Knowledge of FDA regulations and AATB standards preferred
- Experience with Microsoft Office Suite required
Physical Requirements:
Light work: Physically handle objects up to 20 lbs. occasionally.
Work Environment:
Remote work requires an office setting that provides privacy, limits distractions, and has internet with adequate speed for video conferencing.
On-site employees work in an open layout with assigned workstation or office.
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