Developmental Disability Case Resource Manager

If you are devoted to serving those with developmental disabilities, consider this exciting opportunity.

The Developmental Disabilities Administrationis expanding the number of people we serve and is hiring experienced Resource Case Managers to work in our offices. There is a need for Case Resource Manager for DDA Region 1 offices with a current need in Kennewick, Spokane, Yakima, and Moses Lake. Although no current openings, other Region 1 offices include Ellensburg, Toppenish, Sunnyside, Walla Walla, Clarkston, Wenatchee, Omak, and Colville and may be considered for this project if an opening occurs. You will be able to choose your preferred location(s) in the Supplemental Questions when you apply.

If you already have some social service experience, this is an incredible way to advance your career. In this role, you will provide specialized case management and resource assistance for people who have developmental disabilities and their families. This job is a great opportunity to support our mission to Transform Lives.

Where you will work
We support a hybrid work model, so we currently expect limited days of on-site work. You and your supervisor will identify an appropriate work schedule, which may include a modified work schedule or telework and occasional office coverage. As a DSHS employee, you will receive excellent benefits starting on day one!

Some of what you will do

• Identify support needs of clients and plan for and authorize payment for appropriate services
• Schedule and conduct face-to-face home visits and living quarters with clients and families
• Facilitate person-centered goal planning discussions with clients and family
• Complete and revise client assessments and person-centered service plans within established timelines as required for caseload
• Identify clients or families in crisis and make referrals as needed to appropriate authorities, department/administration services, state plan services, or local community resources.
• Determine financial and functional eligibility for any requested and/or enrolled program
• Review and monitor client plans, reports, and client progress
• Obtain translation and interpretation services for clients and families when needed Identify clients or families in crisis and make emergent referrals as needed to appropriate authorities, department/administration services, state plan services, or local community resources
• Establish and maintain complete and accurate case files, provider payment records, planned service written approvals/waivers
• Professionally represent DDA and participate in community and agency meetings

We are looking for professionals who have

• A Bachelor's* degree in social sciences, social services, human services, behavioral sciences, or an allied field
• And 2 years of experience providing social services to people with developmental disabilities
• Possess effective and flexible communication skills (write, listen, observe, communicate, interview, understand, confront, engage in problem-solving, and resolve conflict)
• Working knowledge of the Developmental Disabilities Administration's residential and county service guidelines, RCWs, WACs, and policies/procedures

* Graduate training in the areas listed above will substitute, year for year, for one year of the experience providing social services to people with developmental disabilities.

Preferred knowledge, skills, and abilities

• Possess basic computer skills, including use of e-mail, basic software, data entry, and internet access
• Ability to safeguard sensitive and confidential information and documents, and maintain confidentiality regarding client information, yet identify issues of a serious and/or sensitive nature that need to be reported to the supervisor
• Able to prioritize and organize work in a fast-paced work environment
• Demonstrate sensitivity to cultural diversity
• A Certified language interpreter allows for a 5% pay increase but is not required

See why people like you chose careers with DSHS.
https://youtu.be/pVNqVLTzGKM

Interested? Please include the following with your application:

• Three professional references with current contact information
• Resume
• A cover letter explaining why you are interested in the job and how your skills and experience meet these job qualifications
• Copy of college transcripts

These opportunities will require travel to meet business needs.
These positions are covered by a collective bargaining agreement.

Our Department of Social and Health Services (DSHS) mission to Transform Lives requires that we come together with a sense of belonging, common purpose, shared values and meaningful work. It is crucial to our agency’s mission that you bring an equity, anti-racism and social justice commitment to your work with DSHS. We strive to create greater access and affirming representation of the communities we serve, including Black, Indigenous and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security.

Note: Per Governor Inslee’s Proclamation 21-14 (Download PDF reader) state employees must be fully vaccinated. Your vaccine status will be verified. Please note medical or religious accommodation may be available once an offer of employment is made.

Job Type: Full-time

Pay: $58,704.00 - $77,028.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• In order to upload your information to the governmentjobs website, please include your personal email address here. Governmentjobs cannot send out communication via Indeed.

Education:

• Bachelor's (Preferred)

Experience:

• Social services: 2 years (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: Hybrid remote in Kennewick, WA 99336

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