Durable Medical Equipment Technician Job at AdaptHealth
Job Description
Job Title: Medical Equipment Technician FLSA Classification: Non-Exempt
Department: Operations Rev Date: 04/20
Reports To: Operations/Warehouse Manager Approved by: Human Resources
Position Summary:
Medical Equipment Technicians are responsible for ensuring safe delivery, providing setup, and education in usage of home medical equipment for our customers. Setup is done in their home, long-term care setting, clinic or any location deemed necessary to service patients.
Essential Functions and Job Responsibilities:
- Develop and maintain working knowledge of current HME products and services offered by the company and all applicable governmental regulations
- Comply with all applicable company policies and procedures
- Manage territory to reach service goals and deliver equipment including oxygen as required in accordance with industry standards
- Educate customers in proper use and care of respiratory and HME equipment in a home setting
- Complete written patient visits reports following setup and follow-up visits as required
- Assist with customer equipment problems under emergency conditions
- Process all orders in a timely, accurate manner
- Promote services and products to referral sources in the community as appropriate
- Develop basic reimbursement knowledge and completely document all information necessary to ensure reimbursement for all appropriate equipment, products, and services
- Assist with implementation of quality improvement program to meet company policies
- Maintain home oxygen systems through regularly scheduled visits to customers.
- Safely drive and maintain company vehicle
- Perform patient assessment and re-assessment for patient care
- Perform routine preventative maintenance and simple repairs on equipment as required in accordance with company policies
- Report equipment hazards and/or product incidents as required in accordance with company policies and procedures
- Assume on-call responsibilities during non-business hours in accordance with company policy.
- Retain knowledge of and consistently adhere to procedures for the use of Personal Protective Equipment (PPE), infection control and hazardous materials handling.
- Maintain patient confidentiality and function within the guidelines of HIPAA
- Completes assigned compliance training and other educational programs as required
- Maintains compliant with AdaptHealth’s Compliance Program
- Responsible for cleaning equipment when assigned by supervisor or down time allows, following the Branch
Maintenance and Cleaning Guidelines
- Perform other related duties as assigned
Competency, Skills and Abilities:
- Problem solving skills with attention to detail
- Ability to prioritize and manage multiple tasks
- Ability to clean, test and repair home medical equipment.
- Ability to identify safety hazards and take the necessary precautions
- Accurately receive, stock, retrieve and load equipment and supplies.
- Ability to work independently as needed.
- Ability to prioritize and manage competing priorities and tasks
Job Description
- Independent decision making
- Computer skills including knowledge of Microsoft Office applications
Education and Experience Requirements:
- High School Diploma or equivalency
- Entry level sales, customer service background essential
- One (1) year of Military, delivery driver with sales component or health care technician experience would be considered related experience and preferred.
- Senior level requires two (2) years of work-related experience and one (1) year of exact job experience.
- Valid and unrestricted driver’s license in the state of residence
Physical Demands and Work Environment:
- Must be able to regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
- Must be able to stretch, bend, stoop and crouch and perform moderate to heavy physical labor while moving equipment and supplies.
- Subject to long periods of sitting and driving
- Work environment may be stressful at times, as overall work activities and work levels fluctuate
- May be exposed to unsanitary conditions in some home settings
- May be exposed to hazardous materials, loud noise, extreme heat/cold, direct, or indirect contact with airborne, bloodborne, and/or other potentially infectious pathogen
- May be exposed to high crime areas within the service community
- Must be able to drive independently and travel as needed
- May be exposed to angry or irate customers
- Steel-toed shoes are always required
- Must be able to access the patient’s residence without assistance
- Mental alertness to perform the essential functions of position.
- Ability to effectively communicate both verbally and written with customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy
Employee Acknowledgement
This job description is intended as a summary of the primary responsibilities of and qualifications for this position. It is not intended as inclusive of all duties an individual in this position might be asked to perform or of all qualifications that may be required for this position either now or in the future. AdaptHealth reserves the right to amend this job description at any time with notice to the employee. By signing this job description, I acknowledge that I have reviewed the document and understand the expectations of the position.
_________________________________ _______________________________ _____________
Employee Signature Print Name Date
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- On call
COVID-19 considerations:
Yes, we provide any and all PPE that would be necessary for any contact exposure.
Ability to commute/relocate:
- Baton Rouge, LA 70809: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
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