E-Commerce Associate Job at Goodwill Industries of Lorain County Ohio
Position summary: The E-Commerce Associate is responsible for all duties as assigned by the E-Commerce Lead or Retail Operations Manager including all items listed below, and other assigned tasks as needed.
Essential functions:
- Evaluates and researches each piece of merchandise coming into e-commerce, using the internet and or other resources to identify true value.
- Effectively prices items using proper and competitive pricing points.
- Writes item descriptions; proofreads all item descriptions for clarity, spelling and grammar; photographs each item with a digital camera; uploads photos into computer.
- Posts descriptions and photos onto shopgoodwill.com web site and other online marketplaces.
- Maintains productivity as demonstrated by meeting minimum posting numbers on appropriate software platforms.
- Seeks mark-up goods to sell through Ecommerce or the stores, by searching through assigned Gaylord’s.
- Provides exceptional customer service by responding to all customer emails within 24 hours.
- Assist customers in navigate web site as needed.
- Complete the order process by pulling good sold from inventory, properly packaging each item, completing shipping following UPS, FedEx or USPS guidelines.
- Ensures all daily shipments are made.
- Moves inventory using pallet jack when required.
- Keeps inventory neatly and appropriately organized.
- Responsive and respectful towards others within the organization. Promotes internal and external customer service through effective communication. Displays appropriate behavior (courteous and respectful interactions) with fellow employees.
- Consistently follows established safety rules. Reports safety accidents and hazards when known and in a timely manner. Maintains a safe, clean, and orderly work area. Utilizes the proper equipment and supplies in meeting the safety standards. Maintains workstation supplies. Completes work station five minute clean up daily.
- Demonstrates a high regard for Goodwill’s assets including property, and equipment.
- Other duties as assigned.
Qualifications and required skills:
- Ability to effectively and respectfully communicate with the public and customers (internal and external)
- Ability to follow instructions and work independently
- Ability to follow all safety rules; ability to effectively use a camera and photograph merchandise;
- Ability to stand, bend, lift, and reach for long periods of time
- Ability to lift up to 40 pounds and occasionally lift up to 80 pounds
Education and experience:
- High School Diploma required; (or its equivalent), though an equivalent amount of training and experience will be considered in lieu of this requirement
- Knowledge of collectibles, antiques or specialized items preferred but not required
Please Note :
www.epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.