Emergency Services Associate Job at TTI Floor Care North America
Job Description:
EMERGENCY SERVICES ASSOCIATE
An ideal candidate will have good communication skills, both written and verbal, and must give evidence of both. They will have to demonstrate excellent surveillance and emergency response skills as well as a strong commitment to security rules and knowledge of all hazards and threats to life safety and assets.
Primary Responsibilities
- Ensure that all employees and visitors to our facilities are safe and secure within the environment that they occupy
- Ensure all standing security, safety and emergency protocols are consistently implemented
- Respond to all calls for service, weather security, medical or criminal in nature
- Routinely inspect and document deficiencies in all fire and life safety equipment
- Participate in all training held for officers or designated individuals
- Acts as part of the emergency response team
- Accurately document and record vehicles that enter on property
- Accurately document and record persons that enter the facility
- Participate in unannounced and planned inspections as directed
- Participate in unannounced and planned emergency drills as directed
- Patrol parking lots for proper parking and issues notices as needed for parking, liter, and other violations
- Assist in investigations of any issues, such as violations, theft, disturbance
- Assist in review of camera footage and other means necessary involving incidents, theft, etc. as directed
- Maintain positive working relationships with peers, co-workers, supervisors, and local law
- Acts as receptionist, greets and register visitors, venders, contractors, etc.
- Answers phones, transfer calls, take messages and deliver messages when applicable.
- Receives and sort mail, packages, parcels, and deliveries
- Operate access control system, make badges, changes access groups, issue badges
- Investigate security breaches as directed
- Other duties as directed by manager
Requirements
- High School Diploma or GED or equivalent experience
- Maintain certifications deemed necessary to fulfill duties, i.e., Security Certifications requirement by Governing Authority, First Responder, etc.
- Good reading and writing skills are a must
- Additional coursework and training in security administration, security systems, fire and life safety codes and equipment
Knowledge and Experience
- Completion of a basic law enforcement curriculum or an equivalent CALEA accredited curriculum is desirable
- Proven experience as a security officer is preferred
- Experience using relevant technology and equipment (e.g., CCTV, access control programs)
- Experience in emergency response activities
- General knowledge of security protocols and procedures
- A basic proficiency with computer hardware and software
- Documented communication and interpersonal skills
- Good organizational skills
- Committed and reliable
- Attention to details is a must
- Ability to write legible on printed documents that can be read by others
- Ability to accurately enter pertinent data into various database systems
The above statements are intended to describe the general nature and level of work performed by employees assigned to this position. This document is subject to change at any time and is not intended to be exhaustive of all duties, responsibilities, and skills required by employees with this position title. The physical requirements described on the supplemental Occupational Worksheet are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made upon request.
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