Essential Functions:

• Actively works to ensure full case loads including developing and maintaining relationships with referring personnel and seeking new ways to get new clients.

• Establishes contact with applicant/customer through walk-ins and referrals.

• Assesses the general capabilities and service needs of the applicant/customer by conducting an intake interview as well as by securing and reviewing appropriate referral documentation including but not limited to diagnostic reports medical documentation, and/or formal assessment data.

• Initiates case file on applicant/customer (both electronic and paper files).

• Maintains contact through telephone calls/ and/or office visits (at least bi-weekly while job searching)

• Refers applicants for delivery of services from outside agencies needed.

• Reviews and/or modifies plans as appropriate, at least on a monthly basis, until case closure.

• Provides on-going supportive services that may include group counseling, services follow-up

• Confers with other professionals involved in service delivery when appropriate.

• Maintains various records and prepares reports including but not limited to case notes, progress reports, on each customer, as well as the file closure summary.

• Be fully prepared for weekly meetings where client and Job information will be shared.

• Maintain confidentiality at all times.

• Provides job-seeking skills training to participants.

• Follows-up on each placed participant for at least 6 months and intervene as necessary. Follows up at least at the following intervals: 1st day, 2 weeks, 30 days, 60 days, 90 days, 120 days, 150 days, 180 days.

• Reviews any case open for more than 3 months that has not been placed to assure proper treatment planning and intervention.

• Utilizes appropriate judgment in the determination of those referred to Transitional Work Experience

• Performs written assessments, including VDARE, as needed.

• Documents all client contact.

• Knows the terms of any funding related to the Career Training Department and follow the methods described to achieve these terms.

• Maintains communication and demonstrates the ability to cooperate with coworkers and supervisors.

• Shows initiative in gaining new skills and improving weak areas.

• Demonstrates creativity finding new and better ways of doing things and proposes ideas.

• Provides feedback as requested on processes and programs.

• Consistently meets deadlines.

• Assures that corrective action is taken on all reviewed cases.

• Interacts and coordinates with representatives of external agencies and organizations on behalf of the person served and to maximize level and timeliness of appropriate referrals, supports, customer service and reporting.

• In partnership with the person served, develops Individual Plans and service provision, on-going assessment, and continuous plan refinement.

• Promotes participation of the person served in all aspects of the service design and delivery by utilizing customer satisfaction data and continuous plan refinement.

• Actively works to ensure full case loads including developing and maintaining relationships with referring personnel and seeking new ways to get new clients.

• Establishes contact with applicant/customer through walk-ins and referrals.

• Assesses the general capabilities and service needs of the applicant/customer by conducting an intake interview as well as by securing and reviewing appropriate referral documentation including but not limited to diagnostic reports medical documentation, and/or formal assessment data.

• Initiates case file on applicant/customer (both electronic and paper files).

• Maintains contact through telephone calls/ and/or office visits (at least bi-weekly while job searching)

• Refers applicants for delivery of services from outside agencies needed.

• Reviews and/or modifies plans as appropriate, at least on a monthly basis, until case closure.

• Provides on-going supportive services that may include group counseling, services follow-up

• Confers with other professionals involved in service delivery when appropriate.

• Maintains various records and prepares reports including but not limited to case notes, progress reports, on each customer, as well as the file closure summary.

• Be fully prepared for weekly meetings where client and Job information will be shared.

• Maintain confidentiality at all times.

• Provides job-seeking skills training to participants.

• Follows-up on each placed participant for at least 6 months and intervene as necessary. Follows up at least at the following intervals: 1st day, 2 weeks, 30 days, 60 days, 90 days, 120 days, 150 days, 180 days.

• Reviews any case open for more than 3 months that has not been placed to assure proper treatment planning and intervention.

• Utilizes appropriate judgment in the determination of those referred to Transitional Work Experience

• Performs written assessments, including VDARE, as needed.

• Documents all client contact.

• Knows the terms of any funding related to the Career Training Department and follow the methods described to achieve these terms.

• Maintains communication and demonstrates the ability to cooperate with coworkers and supervisors.

• Shows initiative in gaining new skills and improving weak areas.

• Demonstrates creativity finding new and better ways of doing things and proposes ideas.

• Provides feedback as requested on processes and programs.

• Consistently meets deadlines.

• Assures that corrective action is taken on all reviewed cases.

• Interacts and coordinates with representatives of external agencies and organizations on behalf of the person served and to maximize level and timeliness of appropriate referrals, supports, customer service and reporting.

• In partnership with the person served, develops Individual Plans and service provision, on-going assessment, and continuous plan refinement.

• Maintain an acceptable attendance and punctuality record.

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee is occasionally required to stand; walk; sit; use hands to finger, handle. Or feel objects, tools, or controls; and reach with hands and arms.

• The employee must occasionally lift and/or move up to 25 pounds.