Entry Level Customer Service Representative (HIRING IMMEDIATELY) Job at Avenica
Position: Customer Service Representative
Location: Whitehouse Station, NJ
Salary: $42-$44K
Worksite Arrangement: Hybrid
About Avenica
Avenica is a career-launching platform leveraging data and human potential to jumpstart careers across the U.S. at the entry-level. At Avenica, we put candidates first by advocating for them through the application and interview process. To learn more, visit our website at www.Avenica.com.
Overview:
Avenica is currently hiring for an Entry Level Customer Service Representative This role will help to ensure customer questions and inquiries are answered in a timely manner both over phone and email. The ideal candidate for this position is an individual that is highly motivated and interested in gaining experience in business, customer service, and client relations. Great opportunities for professional development and career growth.
Responsibilities of the Customer Service Representative:
- Receive, investigate and respond to inbound calls.
- Answer customer questions regarding insurance (property and casualty)
- Respond to inquiries that are received via the phone, fax and e-mail
- Attend client team meetings for assigned clients.
- Work on assigned projects including balancing out of balance items, complete write offs, contact producers to encourage neg. commission payments analyze basic Excel reports.
- Effectively navigate multiple systems and applications to research, analyze and resolve customer inquiries.
Requirements of the Customer Service Representative:
- Must be legally authorized to work for any employer in the US; Avenica is unable to provide sponsorship at this time
- Experience working in a customer service role and/or office setting.
- Excellent verbal communication skills.
- Strong computer skills including Microsoft Office Suite, web, database.
- Strong attention to detail
Avenica is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
#LI-TE1
#RMT1
Please Note :
www.epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.