CAREER DESCRIPTION

THE AGENCY
The County of Orange , Health Care Agency is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family, and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of six (6) service areas - Correctional Health, Director's Office, Finance & Administrative, Mental Health & Recovery, Public Health, and Strategy & Special Projects - is committed to meeting the health needs of the diverse Orange County community.

THE DEPARTMENT
The Office of the Public Guardian serves the community by providing for the care of adults who are no longer able to make decisions or are unable to provide their own basic personal needs due to a severe mental disorder or cognitive impairment. Public Guardian staff are committed to ensuring that individualized personal treatment, supervision and financial oversight is provided for conserved individuals, and is subject to various code and laws in the discharge of their duties.

THE OPPORTUNITY
Be part of an organization that takes pride in serving the community! The Office of the Public Guardian is in need of an Estate Inventory Clerk to assist with the department mission of helping the most vulnerable adults in Orange County.

The Estate Inventory Clerk will work independently and under the direction of the Asset Manager to manage, safeguard, track assets, coordinate with law enforcement and external and internal parties, perform administrative duties and assist staff to complete the inventory of clients' properties. This may involve both real and personal property items.
Please be advised, the incumbent may handle or be exposed to firearms, weapons, ammunition, medication, sharps, drug paraphernalia, and hazardous waste materials. The incumbent may also be required to work on weekends or evenings.

Other duties of this position include, but are not limited to:

• Tracking inventory, estimate the value of, pack, transport, secure, safeguard, and/or dispose of personal property varying in size and weight of conservatees assets
• Recognize and identify collectables and/or higher value items and non-saleable items
• Tag items in accordance with established procedures as inventory is prepared
• Monitor and maintain security procedures while conducting inventories of personal property of persons or estates placed under the jurisdiction of the Public Guardian and generate and maintain records pertaining to these functions
• Adhere to chain of custody requirements and assist with the management of real and personal property items
• Operate a forklift to move large wooden crates filled with personal property such as heavy furniture pieces and other various items of different sizes
• Provide excellent customer service to both internal staff, outside government agencies as well as other members of the general public
• Review and audit chain of custody entries and use CIMS portal management
• Partner with other government agencies and coordinate with the environmental health team or local law enforcement to dispose medical or hazardous waste
• Perform physical duties including lifting large and heavy items that may weigh up to 100 lbs.
• Be able to work as backup staff to the Asset Manager and Program Manager
• Able to drive, perform field duties and assist at client inventories
• Assist with various administrative functions
• Tracking of vendor bills, creating invoices
• Review reports, extract information and interpret data
• File documents, adhere to file retention policies and maintenance
• Work duties which may require standing for long periods of time in a vault, paper’s cage or warehouse

A forklift certification and the ability to drive a forklift is required within six (6) months of hiring.

DESIRABLE QUALIFICATIONS
The ideal candidate will possess one (1) or more years of advanced experience in office administration and inventory/asset management. The incumbent will also be required to obtain an active forklift certification within six (6) months of hiring. Advanced competence with Microsoft Excel is highly desirable.

In addition, the ideal candidate will possess the knowledge, skills and abilities that demonstrate the following competencies:

Technical Knowledge | Technical Experience

• Possess skills in property maintenance and inventory management
• Documenting information in reports or excel spreadsheets
• Ability to extract data and interpret data
• Able to research items and form logical conclusions
• Understand Probate Codes pertinent to conservatorships
• Research and recommend values on personal property items
• Advanced skills in Microsoft Office and Excel, including creating spreadsheets and reports for management upon request
• Ability to learn the Public Guardian client and inventory database system.
• Able to maintain and organize files following a checklist
• Well organized

Critical Thinking | Analysis

• Ability to analyze and extract data information and come to a logical conclusion
• Ability to analyze problems and provide logical solutions
• Ability to make independent decisions

Communication Skills | Oral and Written

• Write, read and interpret documents clearly and concisely
• Communicate effectively with internal staff, management team and outside parties
• Deliver excellent representation of the Public Guardian office to the general public
• Provide ongoing relevant/critical information in a timely manner to staff, supervisors and managers and other County and government agencies
• Ability to supervise events and provide both oral and written instructions to attendees
• Communicate effectively and clearly both in writing and orally

Customer Service | Interpersonal Skills

• Ability to work effectively with internal and external parties
• Able to handle changing deadlines and tasks
• Display good customer service skills and foster good working rapport with internal and external parties
• Multitask and work well under high pressure in a fast-paced environment
• Work independently and efficiently while providing accurate results and adhering to office policies and procedures
• Maintain client confidentiality and adhere to HIPAA laws
• Ability to receive directives from superiors and follow through
• Able to promote teamwork and positivism within the office
• Able to adjust to changing deadlines and assignments

MINIMUM QUALIFICATIONS:

THE RECRUITMENT PROCESS
Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step in the recruitment process. All applicants will be notified via e-mail of their status in the process.

Veterans Employment Preference
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here (Download PDF reader) to review the policy.

Application Screening (Refer/Non-Refer)
Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step.

Structured Oral Interview (Weighted 100%)
Applicants will be interviewed and rated by a panel of subject matter experts (SMEs). Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job.

Based on the Department's needs, the selection procedures listed above may be modified. All applicants will be notified of any changes in the selection procedure.

Eligible List
Once the assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.

ADDITIONAL INFORMATION

Please see below for important information regarding COVID-19 related recommendations.
Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details.

EMAIL NOTIFICATION:
Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.

NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.

Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com.

FREQUENTLY ASKED QUESTIONS:
Click here for additional Frequently Asked Questions.

For more information regarding this recruitment please contact Carissa Sevilla at 714.834.6208 or cSevilla@ochca.com.

EEO INFORMATION

Non-Management Benefits
In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays-we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS).

Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
http://www.ocers.org/active-member-information

Click here for information about benefits offered to County of Orange employees.