Join us for this incredible opportunity to be part of our team as an Executive Housekeeper at Destination Residences Hawaii located at The Lodge at Kukui’ula in Koloa, on the island of Kauai, Hawaii. Not only will you be part of a rock-star team, but you'll get to be part of a company that ranked on the “Fortune’s 100 Best Companies to Work For” list in the United States for the ninth year in a row, 36th among 500 companies on Forbes’ 2022 America’s Best Large Employers, and one of Forbes’ 2022 Halo 100!

Destination Residences Hawaii is a premier vacation rental property management company with prestigious and luxurious resorts on Maui, Kauai and the Island of Hawaii: defined by people with genuine purpose, pride and sense of place. In 2019, we joined the Hyatt family. Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in 65 countries across six continents.

We offer excellent benefits:

• FREE room nights, Discounted and Friends & Family Room Rates at Hyatt Properties around the world. (The best in the Industry)
• FREE Medical, Prescription, and Dental Insurance
• 401K with company match
• Start earning and utilizing PTO (Paid Time Off) from your first day of work
• Employee Stock Purchase Plan
• Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more

Qualifications:
The Executive Housekeeper is responsible to oversee, coordinate, and communicate all aspects of daily housekeeping and maintenance execution at this luxury property. This position is responsible for most administrative aspects of the Housekeeping and Maintenance Departments. The Executive Housekeeper ensures assignments are made in the most cost-effective manner, providing the highest quality housekeeping to Destination Residences Hawaii owners and guests.

The Executive Housekeeper serves as a representative of Destination Residences Hawaii displaying courtesy, professionalism and Aloha to all colleagues, owners and guests through positive action and attitude. The Executive Housekeeper is responsible to prepare daily assignments and projects for housekeeping attendants, housepersons, engineers and supervisors. Additionally, the Executive Housekeeper will develop, track and coordinate deep cleaning of residences. The Executive Housekeeper is responsible to perform all job responsibilities in a safe and efficient manner while supporting and expecting the same level of performance from staff.

The ideal Executive Housekeeper will possess the following knowledge, skills and abilities.

· Demonstrates the ability to interact with the public and colleagues in a friendly, enthusiastic and outgoing manner including executive team, homeowners, business partners and a very diverse group of hourly team members.

· Demonstrated ability to support, coach and mentor colleagues to achieve excellence.

· Two to four years of previous luxury hotel/resort management experience. Experience at a four or five diamond property preferred.

· A commitment to exceptional guest service and high-quality satisfaction required.

• Must possess excellent oral and written communication skills.
• Demonstrate a high level of skills in the areas of diplomacy, problem solving, and relationship building.
• Must be willing to work flexible hours and days, including weekends.
• Must have a valid Hawaii driver's license, acceptable Driving Abstract and insurable within the Destination Residences Hawaii system.
• Knowledge of Microsoft Office Suite and ability to learn other operational systems is a must. Previous experiencing utilizing Springer-Miller and Asgard strongly preferred.

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Type: Full-time

Pay: $80,000.00 - $95,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Relocation assistance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Signing bonus

License/Certification:

• Driver's License (Required)

Work Location: One location

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