Description:GENERAL DESCRIPTION:
Family Engagement Coordinators advocate for children and families in the Child Development and Education program, conduct outreach, recruitment and enrollment activities, provide case management and social services support, perform health and nutrition assessments and maintain records in accordance with State and Federal Regulations and Performance Standards.
Active demonstration of Peninsula Family Services’ VALUES are expected of every staff member. All of our work is based on our commitment to Integrity, Respect, Compassion, Diversity, Teamwork and Adaptability.
REPORTS TO: Family nd Community Engagement Manager
JOB CLASSIFICATION: Non-Exempt

DUTIES AND RESPONSIBILITIES
Referral, Intake and Orientation Process:

• Serve as an initial point of contact for families wanting to enroll in the program
• Assist education staff to plan for successful transitions out of the program
• Meet with families to complete enrollment interviews
• Complete and score enrollment applications in coordination with other program staff, according to recruitment and selection policies
• Assist with reviewing, tracking, and re-prioritizing the waitlist for enrollment well as outreach to families on the waitlist.
• Distribute recruitment materials and participate in recruitment activities.
• Actively encourage parents to be involved in the program and act as staff liaison to Parent Committee and Policy Council.
• Maintain and update family files for sites including: recertification, food program rosters, parent referrals, immunizations, etc.; must ensure all information and documents are current and meet state eligibility, requirements, rules, and regulations.
• Maintain NOHO and Child Plus databases for timely and accurate information
• Ensure all Community Care Licensing Forms (CCL) are completed during enrollment and/or prior to child's start date at the center
• Work closely with center staff to notify them of changes, coordinate form updates, and follow-up

Family Engagement:

• Partner with parents and Classroom Teachers on home visits as needed to assess family strengths, identify family goals, create access to needed service and problem solve barriers for goals on the Family Partnership Agreement and Individualized Family Service Plans.
• Work collaboratively with parents to identify and continually access, either directly or through referrals, services and resources that are responsive to each family’s interests and goals, including:
• Emergency or crisis assistance in areas such as food, housing, clothing and transportation
• Education and other appropriate interventions, including opportunities for parents to participate in counseling programs or to receive information on mental health issues that place families at risk, such as substance abuse, child abuse and neglect and domestic violence.
• Opportunities for continuing education and employment training and other employment services through formal and informal networks in the community
• Act as a member of the cross-component team for staffing, case conferencing and meetings as necessary
• Assist families in planning and implementing a smooth transition between program options or from program to program
• Act as a child/family advocate with community agencies and prepare families to advocate for themselves and their children.
• Act as a/the facilitator for Parent Committee meetings and Policy Council

Child Health Outcomes:

• Monitor health outcomes per EPSDT or identified program guidelines
• Conduct vision, height, weight and vision assessments for children
• In partnership with families, secure information such as medical, psychological, and social factors contributing to the family or individual situation

Administrative:

• Assures confidentiality of records at all times.
• Maintain records and documentations for each assigned family and those necessary for completion of the Annual Self Evaluations and Program Information Report (PIR) and program planning
• Perform record keeping such as written documentation and data input in an objective and timely fashion.
• Regularly review data progress reports to ensure accuracy of input and that timelines are met as required.
• Completes all activities and monthly records (i.e. supporting forms and documents), to compile for a monthly report as required
• Complete all tasks on time and accurately, including but not limited to:
• Family Fees – calculating, billing and collecting
• Attendance reports
• Food/Meal Counts
• Enrollment Records
• Funder’s Reports (i.e. First 5 of San Mateo County reports)
• Grant Reports
• Travel to offsite locations on a regular basis
• Attend meetings on and offsite regularly

LIMITS OF AUTHORITY
The Family Engagement Coordinator works under the direction of the Family and Community Engagement Manager.
Requirements: MINIMUM QUALIFICATIONS

• A.A. in Social Work, Health, Human Services, Early Childhood Education or related field or two years administrative and clerical experience working with children and families in highly complex processes

LANGUAGE SKILLS
Family Engagement Coordinators should be able to verbally and in writing communicate with parents and other adults in English and use grammatically correct language. Bilingual skills is a plus.
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OTHER REQUIREMENTS*

• Maintain clear Criminal Background Check/Fingerprinting
• Submit evidence of a negative Tuberculin test (completed within the last year) and health report prior to hire
• Proficient in Microsoft Office programs and able to learn and use child development databases such as NoHo and Child Plus
• Submit evidence of completion of education requirements prior to hire

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give such instructions or assignments. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
BIPOC, LGBTQ2IA+, or any other minority groups are encouraged to apply.

Job Type: Full-time

Pay: $32.18 per hour

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