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FIELD SERVICE REPRESENTATIVE Job at Peoples Natural Gas

Peoples Natural Gas Berea, KY

Job Information

  • Date Posted
    2025-08-29
  • Location
    Berea, KY
  • Job Title
    FIELD SERVICE REPRESENTATIVE
  • Gender
    Both

About us

Delta Natural Gas, a subsidiary of Peoples Natural Gas, is a gas utility serving south-central Kentucky. This position is located in Delta Gas’ Berea Office

Delta Gas is an affirmative action/equal opportunity employer dedicated to the goal of building a culturally diverse and inclusive workforce. We strongly encourage applications from women, minorities, individuals with disabilities and veterans.

We offer a competitive benefit package which includes

  • medical, vision and dental coverage
  • 401k
  • vacation, personal leave and sick leave
  • life insurance

Job Summary

The Field Service Representative reads, replaces, installs, adjusts, disconnects, or removes gas meters and regulators. Helps in maintaining gas distribution equipment. Investigates and disposes of gas leaks. Make client service calls, perform gas services, meter relocation and hard line changes.

Duties:

1. Turn service on and off to consumers which involves routine lighting and/or shutting off furnaces, ranges, and other gas
appliances.
2. Make service connections, install service lines, read meters, and rotate scheduled and dead meters.
3. Witness test of service and house lines and inspect for proper installation.
4. Operate associated data entry devices as required.
5. Responsible for bill collection and deposits.
6. Perform line walking, patrols transmission lines, request line locates, obtain easement and state/county permits.
7. Responsible for atmospheric corrosion survey, compensating index survey, public building inspections, changing charts,
hazardous piping, monitoring contract crews, and maintenance (mowing, painting, etc.)
8. Operate and maintains assigned vehicle and vehicle inventory in a neat and orderly manner.
9. Prepare all company documents and reports required by the work performed including, but not limited to time reports, service
calls, damage prevention forms, work orders, leak reports, material usage reports and vehicle reports.
9. Inspect company and consumer property for gas leakage and/or other faulty conditions and leave facilities in a safe condition.
10. Assigned general responsibilities in the service area and may be given specialty assignment such as Home Energy Audit,
welder, etc.
11. Assist in the planning of branch activities in the areas of customer service operations, maintenance, odorization, safety
procedures, merchandising and new business activities and is responsible for carrying out assigned duties in the areas in
accordance with the rules and regulations of the Kentucky Public Service Commission, other regulatory agencies and the
Company.
12. Assigned standby duty on a scheduled basis.
13. Perform other duties as may be required.

Basic Qualifications

EDUCATION:


High School or equivalent.


PROFESSIONAL CERTIFICATIONS:


Must obtain plastic fusion qualifications (training provided)


PREVIOUS EXPERIENCE


Experience in related work or duties preferred.


PUBLIC CONTACTS:


Existing and prospective customers, Kentucky Public Service Commission staff, builders and contractors.


OTHER JOB REQUIREMENTS:


Valid driver's license.

Strong customer service skills.

Ability to work well under pressure.

Ability to work effectively in a team fostered multi-tasking environment.

Must be able to frequently and routinely bend, stoop, dig, lift, pull and carry items up to 50 lbs and any other activity required during the construction process.

May be subject to extreme temperatures, noise, wet and/or humid conditions, mechanical, electrical, gas exposure hazards, fumes, dusts, mists, gases and/or poor ventilation atmospheric conditions.


This is a safety sensitive position subject to random drug testing.



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