JOB SUMMARY:

The Field Service Technician is responsible for inspecting, troubleshooting, and repairing mechanical components of construction machinery while having the ability to utilize all facets of their technical background to support majority of the customer’s needs. The Field Service Technician will primarily work from a service truck and drive to client locations.

ESSENTIAL FUNCTIONS:

• Repair, service and maintain all types of construction machinery.
• Perform welds/cuts and fabrication as needed.
• Diagnose and repair electrical generators.
• Operate heavy equipment.
• Maintain a clean work area.
• Utilize technical material to troubleshoot and look up parts for heavy construction equipment.
• Prepare accurate field service tickets/job reports and other administrative forms as needed.
• Provide excellent quality industry-standard service.
• Work independently with little supervision and with minimal support in the shop or in the field.
• Work in a rotational schedule 3 weeks on 3 weeks off.
• Work in a constant state of alertness and in a safe and efficient manner.
• Perform other duties as assigned.

SUPERVISORY FUNCTIONS:

This position has no supervisory responsibilities.

KNOWLEDGE, SKILLS, & ABILITIES:

• Knowledge in all aspects of construction equipment repair and maintenance.
• Ability to diagnose and repair a wide variety of mechanical, hydraulic, and electrical machinery and equipment.
• Ability to identify problems as they occur and take appropriate steps to solve them.
• Ability to manage difficult or emotional customer situations, respond promptly to customer needs, respond to requests for service and assistance, and meet commitments.
• Ability to speak clearly and persuasively in positive or negative situations.
• Ability to actively listen and proactively request clarification when needed.
• Ability to prioritize and plan work activities, use time efficiently, and plan for additional resources.
• Ability to interact with others in a tactful manner, react well under pressure, and treat others with respect.
• Ability to demonstrate accuracy and thoroughness, look for ways to improve and promote quality, and monitor own work to ensure quality.
• Ability to work safely and efficiently with minimal supervision.
• Ability to follow instructions, respond to direction, and take responsibility for own actions;
• Ability to complete tasks on time or notify appropriate person with an alternate plan.
• Ability to operate a motor vehicle in a safe and efficient manner.
• Ability to work in a fast-paced working environment with constantly changing work priorities.
• MINIMUM QUALIFICATIONS:
• High School Diploma or equivalent required; vocational training in equipment mechanic or related field preferred.
• Three years’ previous experience as a Field Service Technician required.
• Two years’ previous experience as an Equipment Mechanic preferred.
• Current Class A CDL license and DOT medical card required, and must be able to operate a vehicle under the conditions of Brice Equipment’s Driving Policy.
• Must have a good driving record and a current driver’s license.
• Current NSTC certification preferred.
• Two years’ previous experience working in Prudhoe Bay/North Slope preferred.
• Ability to pass a drug, driving and background screening.

WORKING ENVIRONMENT:

The work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The noise level in the work environment is usually loud due to the running of various machines. Much of the work will be conducted outdoors or in a service truck. The position itself requires the ability to work a rotating schedule on the North Slope. The functions of the job are typically performed in harsh weather conditions.

PHYSICAL/VISUAL/MENTAL/ENVIRONMENTAL DEMANDS:

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. For a complete list of the demands, please email the Human Resource Department.

Occasionally: sitting, crawling, climbing, kneeling, balancing, pushing or pulling, Inside: Hot/heat, cold, high places, high heights, Hot temperature (devices) Burners, flame torches, vibration.

Frequently: standing, walking, bending over, reaching overhead, crouching, talking, grasping, lifting 10-75 lbs., carrying 10-75 lbs., eye/hand coordination (foot), fine manipulation, distance vision ( clear at 20' or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up & down or to the left & right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances & spatial relationships), ability to adjust focus (ability to adjust the eye to bring an object into sharp focus), discriminating colors, Outside: Hot temperatures, cold temperatures, humid, Hazards: chemical, electrical, radiation, sharp objects/tool, heavy machinery, dirty (soil), dry, fumes, gases, odors, grease, oil, mud, moving mechanical parts, wet/slippery, working with others, working alone.

Continuously: close vision (clear at 20" or less), thinking analytically, using effective verbal communication, using effective written communication, handling stress & emotions, concentrating on tasks, remember details, making decisions, adjusting to changes, examining/observing details.

PREFERENCE STATEMENT
Preference will be given to Calista shareholders and their descendants and to spouses of Calista shareholders, and to shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act, in accordance with Title 43 U.S. Code 1626(g).

EEO STATEMENT
Additionally, it is our policy to select, place, train and promote the most qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as race, color, religion/creed, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status. When applicable, our policy of non-discrimination applies to all terms and conditions of employment, including but not limited to, recruiting, hiring, training, transfer, promotion, placement, layoff, compensation, termination, reduction in force and benefits.

REASONABLE ACCOMMODATION
It is Calista and Subsidiaries' business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

The statements contained in this job description are intended to describe the general content and requirements for performance of this job. It is not intended to be an exhaustive list of all job duties, responsibilities, and requirements.

This job description is not an employment agreement or contract. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.

Job Type: Full-time

Pay: $28.00 - $30.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Retirement plan
• Vision insurance

Experience level:

• 3 years

Schedule:

• Monday to Friday
• Overtime
• Weekend availability

Work setting:

• In-person
• Outdoor work

Work Location: One location

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