Field Service Technician Job at Coperion (US)
Peerless Food Equipment is looking for a Field Service Technician and the position will be located in Sidney, OH. As a Field Service Technician, you will be responsible for….
Providing service and repair techniques involving diagnosing and correcting malfunctions of food preparation equipment. Diversified abilities requiring the use of a wide range of procedures and the exercise of judgment in the analysis of facts or circumstances to determine what action should be taken within the limits of standard practice. Incumbent has the latitude to use discretion in determining appropriate course of action.
What Peerless Offers You:
- Comprehensive medical, dental and vision insurance, which includes MD Live, RX help center, Medical Advocate Program, and company paid Short-Term and Long-Term Disability coverage.
- Generous 401K Matching Program – 3% (base pay) automatic contribution + $.50 for each additional dollar saved on the first 6% of pay saved*
- 15 Days of paid vacation, 11 paid holidays, 6 paid sick days
- Competitive pay
- Opportunities for development and advancement
What you’ll do:
- Adjusting, aligning, assembling, calibrating, inspecting, lubrication, and testing of equipment.
- Problem diagnosis including electrical/mechanical and electronics troubleshooting. Must be able to be innovative and use common sense to remedy a situation so the customer may resume operations.
- Maintain frequent contact with the office to receive service assignments and review service problems with advisor, supervisor or manager.
- Consistently achieve or surpass weekly productivity and service labor revenue goals assigned by management.
- Maintain working knowledge of latest modifications, retrofit, etc. for equipment assigned to service.
- Assist others on equipment installations or in performing major repair assignments. Maintain a working knowledge of parts stocking and identification methods.
- Satisfactorily complete maintenance, sanitation and audio/visual field training as required.
- May work overtime with short notice, as required, including on call assist in developing sales leads for contracts, etc.
- Assist, as necessary, with product demonstrations at customer locations and at trade shows.
- Comply with all service policies and procedures.
- Comply with all safety standards.
- Perform PLC and HMI programming.
- Consult with bakeries to identify process improvements and diagnose mechanical weaknesses to provide value-added solutions.
- Have the ability to troubleshoot utilizing scoping power meter, multimeter, calipers or other basic assessment tools.
Basic Requirements:
- High School Diploma or GED.
- 5+ years as an assembler, electrician or welder.
- Must have excellent verbal, written and interpersonal communication skills when work with internal and external customers.
- Proficient in Microsoft Office applications, Word and Excel.
- Strong problem-solving skills.
- Excellent customer interaction skills.
- Ability to work independently and display sound judgment on high-profile projects that can vastly impact financial results and customer relations.
- Ability to prepare installation quotes.
- Ability to work on a variety of equipment and oversee new installations, large equipment repair, etc.
- Must be able to furnish required hand tools for their role. (A list of tools is available upon request.)
- Willingness to put in the extra hours necessary to complete a project within a deadline.
- Must have the ability to work with minimal supervision.
- Must be able to lift 50-75 lbs with or without assistance.
- Must be able to climb up an 8 ft. with ladder.
- Extensive walking and driving each day.
- Kneeling, crawling, squatting, bending, pushing/pulling.
- Exposure to noise, heat, cold, slippery, wet conditions.
Great to Haves:
- Rockwell Logix and factory talk experience preferred.
- Strong electrical skills, including ability to troubleshoot and basic PLC knowledge.
- Knowledge of bakery process and automation processes desired.
- Strong welding and fabrication skills.
- Strong mechanical ability, such as pneumatics, hydraulics, and general fabrication.
- Mechanical and electrical troubleshooting skills.
Travel:
- 75-80% domestic and international travel. May work on-site for up to 4-6 weeks. Extended hour work weeks (average 60-65 hours).
Physical Demands:
To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk and hear. The employee may occasionally be required to crouch. The employee may occasionally lift items as heavy as 75lbs. Specific vision abilities may include the employee’s ability to see near and far distances.
Who we are:
Peerless Food Equipment is a premier global, commercial food equipment and solutions provider dedicated to creating value for the world’s leading wholesale bakeries and commercial food processors by developing and applying innovative technology for excellent solutions. Customers worldwide trust Peerless to create high quality, reliable equipment, meet critical sanitation requirements and provide attentive after sales service to optimize processes and reduce downtime.
Peerless equipment indirectly touches consumers every day. To better explain our products, Peerless® mixers create the dough used to produce the loaves of bread purchased at grocery stores and the buns used for burgers at quick-serve restaurants.
Peerless is a part of the Food, Health and Nutrition Division of Coperion, a Hillenbrand operating company. Coperion is an industry leader in compounding and extrusion, feeding and weighing, bulk material handling and service, bringing a wealth of know-how and experience to the market. Customers benefit from Coperion’s divisions of Polymer, Equipment & Systems, and Service that are optimally networked on a global basis to offer ultimate support in the design, manufacturing and implementation of ideal systems. Staffed by engineers, chemists, technicians and a variety of industry experts, these Divisions form a powerhouse of process solutions for their customers.
Coperion is an operating company of Hillenbrand. Hillenbrand (NYSE: HI) is a global industrial company that provides highly engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow™ — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com.
At Hillenbrand we strive to build a diverse workforce through equal opportunity employment that embraces and leverages the differences each individual has to offer. Equal Employment Opportunity/ Affirmative Action Employer of minorities/females/disabled/veterans.
DISCLAIMER: The above information on this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time.
#LI-TS2
#LI-Hybrid
Please Note :
www.epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.