Food & Beverage Outlet Manager - Westin Crystal City Job at Westin Crystal City

Westin Crystal City Arlington, VA

Job Title: F & B Outlet Manager

Department: Food & Beverage

Company: Dimension Hospitality

Reports To: Food and Beverage Director,

Supervises: F & B Outlet Supervisor, F & B Outlet Associates Job

Job Purpose: To manage the restaurant’s operation, maintaining established cost and quality standards so as to ensure superior service and maximize profits.

Job Responsibilities:

1.Develop short term and long term financial and operational plans for the restaurantwhich support the overall objectives of the company.

2.Prepare the annual budget.

3.Monitor the performance of the restaurant through verification and analysis of customer satisfaction systems and financial reports. Initiate corrective action.

4.Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints. Initiate corrective action.

5.Implement and maintain sales/marketing programs.

6.Establish and maintain a pro-active human resource function to ensure employee motivation, training and development, wage/benefit administration and compliance with established labor regulations.

7.Establish and maintain applicable preventative maintenance programs to protect the physical assets of the restaurant.

8.Maintain a security function which protects both the assets of the restaurant and the personal safety of employees and customers.

9.Implement and maintain effective two-way communication systems which reach all employees.

10.Developnew programs which result in an increased level of customer satisfaction and operational excellence.

11.Other duties as assigned.

Job Skills

1.Read and interpret business records and statistical reports, and make business decisions based on production reports and similar facts, as well as experience and opinion.

2.Use mathematical skills to interpret financial information and prepare budgets.

3.Analyze and interpret policies established by administrators.

4.Change activity frequently and cope with interruptions.

Job Qualifications:

Education: Bachelor’sdegree in Management, Business or related field.

Experience: 2 years dining room supervisor experience, 1 year host/cashier experience, 2 years waiter exp.; OR, equivalent combination of education and experience.

Licenses/Certifications: TIPS certification required and Food Safety certification Management

Activities: Check all that apply

XInterview, select and train associates

XSet and adjust associates’ rates of pay and hours of work

XDirect the work of associatesXAppraise associates’ productivity and efficiency for purpose of recommending promotions or other changes in status

XHandle associate complaintsXDiscipline associatesXPlan the work

XDetermine the techniques to be used

XApportion the work among associates

XDetermine types of materials, supplies, machinery, equipment/tools used or merchandise to be bought, stocked & sold

XControl the flow and distribution of materials or merchandise and supplies

While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when business need dictates. XProvide for the safety and security of the employees or the propertyXPlan and control the budgetXMonitoror implement legal compliance measuresX Customarily and regularly direct the work of at least 2 or more full-time associates or their equivalent (1 full-time associate at 40 and 2 half-time associates at 20 hours each, are equivalent to 2 full-time associates).X Authority to hire or fire other associates, or makes suggestions and recommendations as to the hiring, firing , advancement, promotion or any other change of status of other associates are given particular weight.Discretion &Independent Judgment: Answer all questions and provide multiple specific examples.QuestionAnswer (If yes, give multiple examples)Does this position have authority to formulate, affect, interpret, or implement management policies or operating practices? Yes, implements and maintains sales/marketing programs.Does this position have authority to commit the employer in matters that have significant financial impact?Yes, prepares annual budget. Does this position have authority to waive or deviate from established policies and procedures without prior approval? No Does this position have authority to negotiate and bind the company on significant matters?Yes, implements and maintains sales/marketing programs and preventative maintenance programs and develops new programs to enhance customer service.Is this position involved in planning long or short-term business objectives?Yes, develops short term and long term financial and operational plans for the restaurant which support the overall objectives of the company.Does this position represent the company in handling complaints, arbitrating disputes or resolving grievances?Yes, establishes and maintains a pro-active human resource function to ensure employee motivation, training and development, wage/benefit administration and compliance with established labor regulations.Does this position have authority to make an independent choice, free from immediate direction or supervision or make decisions or recommendations that may occasionally be reviewed, revised or reversed?Yes makes business decisions based on production reports and similar facts, as well as experience and opinion.Physical Requirements: Indicate requirements that arerepresentative of those that must be met to successfully perform the essential duties of this job.Working Conditions: Indicate the environmental aspects of thejob.Ability to speak and hear in English. Close and distance vision. Frequently lifts/carries up to 25 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.Additional physical &visual requirements (check all that apply)Additional working conditions (check all that apply)Identify and distinguish colorsOutdoor weather conditionsXStand for long periods of timeExtreme cold (non-weather)XWalk extended distancesExtreme heat (non-weather)XLift/carry 6-25 lbs.Wet or humid conditionsLift/carry 26-50 lbs.Near moving or mechanical partsLift/carry over 50 lbs.On high precarious placesReach hands and arms in any directionWith fumes or airborne particlesKneel and/or stoop repeatedlyNear toxic or caustic chemicalsXAble to work overtime and irregular hoursNear risk of electrical shockNear loud noisesIn areas of strong vibration

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 3 years

Restaurant type:

  • Bar
  • Casual dining restaurant
  • Fine dining restaurant

Shift:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift
  • Night shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Work Location: One location




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