For nearly 150 years, JFS of St. Louis has offered compassionate support and practical solutions to help people in greater St. Louis navigate life’s challenges. Our professional staff assist the elderly, protect children at risk, provide food and services to those in need, support families, and enhance community connections. We serve people in need, inclusive of all ages, races, religions, ethnicities, genders and sexual orientations. JFS is a dynamic organization, with committed volunteers and talented staff dedicated to an inspiring mission.

Summary:

The Program Assistant supports the daily operations of the Harvey Kornblum Jewish Food Pantry.

Essential Functions:

• Supports the daily operations of the food pantry
• Sorts and stocks food items in the pantry, coolers, freezers, and warehouse
• Inspects food items to ensure quality and freshness
• Keeps pantry, warehouse and reception room clean and neat
• Shops with and for guests
• Interviews new guests and re-interviews existing guests
• Serves as a key contact for volunteers on site to help them stay on task, feel supported, and follow pantry guidelines.
• Assists Volunteer Coordinator and Director in scheduling and training new volunteers.
• Responsible for assisting with data entry of guest records and visits
• Addresses guest complaints
• Provides reports on daily pantry activity to the Food Pantry Director

Additional Responsibilities:

• May be responsible for one or more of the following:
• Takes orders for Celebration Baskets and supports volunteers making the baskets
• Distributes and tracks CSFP boxes to eligible guests
• Prepares delivery orders for homebound guests
• Distributes food at offsite locations
• Organizes TEFAP signatures
• Coordinates and organizes distribution of toiletries and personal care distributions
• Creates and finds community resources to share with pantry guests
• Demonstrates teamwork and support of the JFS mission and values
• Performs other duties as required or assigned
• Complies with all company policies and standards

Qualifications:

To be successful in this position, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with varying abilities to perform the essential functions.

Education: High School diploma or GED

Work Experience: One year of experience in program management preferred.

Knowledge, Skills and Abilities:

• Ability to analyze and solve problems
• Ability to prioritize daily work assignments
• Ability to communicate information calmly in a high-stress situation
• Ability to work effectively with program volunteers
• Ability to use office equipment, computers and common software programs

Work Environment:

Work is typically performed in an inside warehouse/food pantry setting and associated office area. Occasional time outside and evening and weekend hours may be required.

Physical Demands:

This position requires an above average amount of physical efforts including standing, lifting, and carrying light to moderately heavy products or equipment, up to 50 pounds.

Travel:

May require travel to other agencies/organizations throughout the area.

Other:

Employees are required to provide proof of COVID vaccination upon hire. The company will make reasonable accommodations when possible for employees who are unable to be vaccinated because of a disability, pregnancy, or sincerely held religious belief.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.

JFS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotions, termination, layoff, recall, transfers, leaves of absence, compensation, and training.