Leader Bank is looking for exceptionally dedicated team members to join one of the region’s fastest growing community banks and mortgage lenders. At the time of its founding in 2002, Leader Bank had one branch office, $6.5 million in assets and 7 team members. Since then, the Bank has become one of the most successful banks in Massachusetts with $4 billion in assets, more than 400 team members, 7 branch offices, and annual mortgage originations of over $5 billion.

Exemplary products and an innovative spirit have driven Leader Bank’s rapid growth over the years, and our team members embrace these values. Our mission is to obsess over our clients, make them feel valued, and maintain long-term relationships with them by constantly enhancing our products and processes to always be improving our client experience. For our team members, Leader Bank prioritizes competitive compensation and benefits, a healthy work-life balance, and an environment that fosters diversity and inclusion.

Summary

The Fraud Analyst performs various duties to protect the Bank from known or suspected fraudulent activities, with a focus on detecting and preventing fraud, and by following procedures to ensure the reduction of potential losses. The Analyst proactively prevents fraud/loss by analyzing fraud patterns/trends, and coordinates activities to resolve and prevent fraud across the organization.

Responsibilities

• Analyze and conduct investigations of potentially fraudulent activity, to ensure minimal loss to the Bank. Communicate across other Bank teams to resolve fraud situations.
• Investigate potentially fraudulent activities identified by Bank systems or forwarded by internal teams.
• Review and acknowledge all daily alerts in Verafin’s account and card fraud modules, including direct outreach to Bank clients to establish validity of possibly fraudulent transactions.
• Track fraud events, including losses and recoveries, and provide management reporting.
• Work as a liaison with law enforcement agencies in conducting fraud investigations, including the filing of police reports on behalf of the Bank.
• Perform other job-related duties as assigned.

Qualifications

• Two or more years of experience in fraud within the banking industry.
• Ability to analyze policies, procedures, and data, and provide recommendations to mitigate risk and enhance fraud prevention measures.
• Experience with Verafin and Navigator Premier preferred.

Leader Bank offers an excellent compensation and benefits package including 401k plan with corporate match, medical and dental insurance, and the opportunity to work for a fast growing, local organization.

Leader Bank, N.A. is an Equal Opportunity and Affirmative Action employer and does not discriminate on the basis of race, color, religion, age, gender, marital status, sexual orientation, national origin, disability, military status, veteran status, or any other protected class.