Front Desk Agent Job at Candlewood Suites
The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests. This is a Part Time position, two shifts run from 8 am - 4 pm / one shifts from 4 pm – 12 am and may vary based on demand. Weekends and holidays are often required. Timeliness and reliability are crucial for this role.
Responsibilities
- Serve guests in person and over the phone.
- Assist guests with check-in, checkout, market purchases, rate quotes, room information, local dining and activity recommendations.
- Follow all cash handling and credit policies.
- Be familiar with all in-house groups.
- Be aware of closed out and restricted dates.
- Be familiar with hospitality terminology.
- Have knowledge of emergency procedures and assist as needed.
- Handle check-ins and checkouts in a friendly, efficient and courteous manner.
- Fully comprehend and be able to operate all Front Desk computer programs.
- Be able to perform and complete all tasks and duties on the shift checklist.
- Balance and prepare individual paperwork for closing of shift.
- Maintain and market promotions and guest programs.
- Maintain a clean work area.
Job Types: Part-time
Salary: From $12.75 per hour
Job Type: Part-time
Pay: From $12.75 per hour
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Weekend availability
Ability to commute/relocate:
- Murfreesboro, TN 37129: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
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