Front Desk Agent Job at Emery

Emery Minneapolis, MN 55401

Property Info
Emery is a lifestyle, boutique-chic hotel by Marriott Autograph Collection located Minneapolis. Remodeled in 2019, Emery was named the #2 Hotel in the Midwest by Conde Nast Traveler. We are seeking an energetic individual that thrives on creativity, making meaningful connections and crafting unexpected experiences. Working at Emery is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other. Come be a part of the Vibrant North team!

Position Info
The Front Desk Agent will organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, guest requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and distribute room keys. Process all guest requests and relay messages. Welcome and acknowledge all guests according to company standards, anticipate and address guest service needs, assist individuals with disabilities, and exceed all guest expectations.

QUALIFICATIONS:

  • Prior cash handling experience necessary
  • Computer skills required
  • Ability to communicate effectively with the public and other Team Members
  • Read, write and speak English fluently

About Us
In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

  • Three Tiers of Medical Coverage with Free Maintenance Medication
  • 24/7 Healthcare Concierge & 24/7 Teledoc Service
  • Vision Insurance
  • Dental Insurance
  • Company Paid Life Insurance, Long Term Disability, and Short Term Disability
  • Pet Insurance
  • Hotel Discounts
  • EAP
  • Paid Time Off
  • 401K Match

EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment background check required. We participate in E-Verify.

Job Types: Full-time, Part-time

Pay: $18.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Holidays
  • Monday to Friday
  • Night shift
  • Weekend availability

Supplemental pay types:

  • Bonus pay

Ability to commute/relocate:

  • Minneapolis, MN: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • Are you willing to submit a background check?

Experience:

  • Hospitality: 1 year (Preferred)
  • Front Desk: 1 year (Preferred)

Shift availability:

  • Day Shift (Required)
  • Night Shift (Required)
  • Overnight Shift (Preferred)

Work Location: One location




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