ENT and Allergy Associates of Florida has been serving the needs of our patients for 59 years. Join us and experience what it's like to take pride in being part of a dynamic team that is on the cutting edge.

This is an excellent opportunity for an experienced Customer Service individual seeking a full time position in the Tampaarea for a busy physician and Audiologist. This individual must be multitask oriented, motivated, handle a high volume of patients and patient calls, must be a self-starter, have EMR and medical records knowledge, check-in, check out, and scheduling experience. This individual must be willing to learn all aspects of the ENT and Audiology field.

Description:

Functions include Knock Your Socks Off Customer Service, entering patient demographics, scheduling, chart prep, collecting patient’s financial responsibility, posting charges and payments, working knowledge with insurances (authorizations, verification of benefits) scanning, and other assigned duties. Must be a team player and computer literate.

Requirements:

Strong customer service orientation and interpersonal skills. Minimum one-year previous experience in a medical practice is preferred. Strong written and verbal communication skills with a clear speaking voice. Working knowledge of computers. The ability to prioritize and handle a high volume of patients and patient calls. The ability to work in a team environment. Working knowledge of medical terminology. Strong computer literacy. Must be able to travel between locations as needed.

Physical Demands:

Coordination, manual, and physical dexterity sufficient to properly and adequately use various items of office equipment as required of the position or directed by the Manager. The position may involve sitting, standing, bending, and stooping. The incumbent must also be capable of lifting up to 25 pounds.

Salary from $16.00 based on experience.

Your type of career deserves only the best, such as competitive salaries, excellent benefits, and an environment built on pride, integrity, quality, teamwork, and service.

We're an equal opportunity employer.

We perform full Criminal, Credit, and Drug testing (to include Nicotine and tobacco) background checks on all applicants being considered for positions.

If you are interested and meet all the requirements for this position, please apply to this posting

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Medical office

Medical specialties:

• Otolaryngology

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

COVID-19 considerations:
All CDC guidelines are followed and staff is provided with PPE.

Application Question(s):

• Are you willing to undergo a background check, in accordance with local laws and regulations?

Experience:

• Face to Face Customer Service: 1 year (Required)
• Computer Skills: 1 year (Required)
• Medical office: 1 year (Preferred)

Work Location: In person

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