Front Desk Agent Job at Westgate Resorts
Westgate Cocoa Beach Resort allows you the amazing opportunity to enjoy the Florida sunshine, cool breezes, and spectacular oceanfront views in world-famous Cocoa Beach, while assisting guests who arrive to enjoy our spacious suites, along with easy access to white-sand beaches and area attractions such as the Cocoa Beach Pier and Port Canaveral. As a member of the cocoa beach team, you will help provide guests an unforgettable vacation getaway at our friendly tropical beachfront resort.
Pay Rate: $16.00 / Hour
As the Front Desk Agent, you will:
- Greets, registers, and assigns rooms to guests
- Makes and confirms reservations
- Date stamps, sorts, and racks incoming mail and messages
- Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions
- Keeps records of room availability and guests' accounts
- Computes bill, collects payment, and makes change for guests
To perform this job successfully, you must have excellent communication skills and be able to read, write and speak English fluently. Additionally, the person must possess and adhere to the following Core Values:
- Integrity
- Passion
- Work Ethic
Why Westgate?
- Comprehensive health benefits – medical, dental and vision
- Paid Time Off (PTO) – vacation, sick, and personal
- Paid Holidays
- 401K with generous company match
- Get access to your pay as you need it with our Daily Pay benefit
- Family benefits including pregnancy, and parental leave and adoption assistance
- Wellness Programs
- Flexible Spending Accounts
- Tuition Assistance
- Military Leave
- Employee Assistance Program (EAP)
- Life, Disability, Accident, Critical Illness & Hospital Insurance
- Pet Insurance
- Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
- Advancement & development opportunities
- Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.
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