Front Desk Clerk Job at Grand Hotel Golf Resort and Spa
People want to work with a person, not a company. PCH is a community of people; associates, guests and ownerships. It is a relationship, built upon common purpose and values. It’s more than a job, a guest experience, or a business investment. Together, we are making a difference in people’s lives. ~Tony Davis, President
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
· Greets guests in a professional hospitable manner.
· Properly assign rooms based on room location, rate, room selling strategies, guaranteed room types, Marriott Reward Members, or group status.
· Issues room key and escort instructions to Bellhop.
· Answers inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions.
· Have daily knowledge of groups or functions in-house and local current events.
· Understand qualified discounts, their availability and application of vouchers.
· Accurately handle future and same day reservation or take walk-in guests.
· Check-in and check-out guests in knowledgeable, efficient, professional, and friendly manner.
· Assist guests with safe deposit box use at the Front Desk.
· Post, correct or adjust charges to guest accounts as necessary.
· Be knowledgeable of hotel credit, cash-in advance and check cashing procedures.
· Maintain and complete Front Desk reports.
· Maintain accuracy in cash handling procedures.
Our Benefits Include:
- Comprehensive Health Insurance – Medical, Dental, Vision, as well as Voluntary Benefits including Short Term/Long Term Disability and Supplemental Life Insurance
- 401K with Company Match
- Employer Paid Life Insurance
- Complimentary Employee Assistance Program
- Paid Time Off to include Vacation, Personal, Sick, & Holidays
- Discounted Hotel, Spa, Golf, Retail, and Food & Beverage
- Tuition Reimbursement Program
- PCH University & Professional Development Series
- Associate Referral Program
Our Culture:
Our team embodies service that spans beyond typical hospitality. Both warm and authentic, we are a team committed to excellence. Our benchmark is our genuine care for others. For this reason, we love coming to work to create new experiences every day. The secret sauce to our successful recipe: Put people first.
We celebrate our places. We encourage independent thinkers who fill their workspaces and properties with joy. PCH Hotels & Resorts creates experiences, connections and traditions through generations of storytellers.
PCH Hotels & Resorts brings the heart and soul to hospitality. Our core values are the foundation of everything we do!
You belong here. Join the PCH Hotels & Resorts family, where we put people first.
Job Type: Full-time
Pay: From $14.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Night shift
- Overtime
- Weekend availability
Supplemental pay types:
- Tips
Application Question(s):
- Do you meet the minimum age requirement of 18 and are you willing to undergo a background check?
- What is your desired rate of pay?
- Are you able to work nights, weekends and holidays?
Work Location: One location
Please Note :
www.epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.