Front Desk / Customer Service Doral Job at 5th Avenue Concierge
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Front Desk / Customer service
available in Doral, FL
Salary: $14+/hr
Our company is seeking energetic, outgoing, proactive and well qualified candidates to interview for the position of Front Desk Attendant for our luxury condominium.
Responsibilities include:
- Greeting residents and their guests
- Coordinating deliveries of packages, flowers, restaurant food
- Duties may include controlling and monitoring security cameras
- Monitoring exterior doors to the building and maintaining a secure environment for our residents
- Controlling guest/vendor access to residential floors through elevator control system
- Controlling access to amenity areas such as the spa, pool and beach areas
- Attain exceptional scores for Owner Service and Satisfaction standards
- Review daily front office procedures and facilitate communication between owner and maintenance team members
- Ensure all areas are maintained in a professional and clean manner during shift
- Follow all safety and security policies, programs and procedures
- Be able to handle crisis situations in the event of an emergency
- Be able to answer the telephone and speak clearly and professionally
- Concierge services
- Work with all departments to ensure owner needs are met
- Any other applicable lobby responsibilities
Requirements:
- Previous hospitality experience or similar experience is a must
- Passion to work with people and willingness to learn
- Excellent interpersonal, organizational, written and verbal communication skills.
- Strong computer knowledge.
- Detail-oriented, team player, professional demeanor.
- High degree of self-motivation and ability to work alone if necessary
- Ability to consistently meet scheduled shifts
- Desire to meet/exceed exceptionally high standards
- English, Spanish is a plus
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