Front Desk-Guest Service Representative Job at LaQuinta Summersville WV
Job Descriptions - Guest Service Representative
Your Responsibilities:
Your responsibility is to make each guest feel welcomed when they enter the hotel. You will oversee check-in and check-out experience is timely and a simple process for every guest. Listening for and responding to guest complaints. Light cleaning of the front desk and lobby area. Assisting in other departments as needed.
Essential Qualifications:
We are looking for someone who is:
- Friendly and customer service orientated.
- Has a positive attitude.
- Interested in team growth, hospitality, and a serving environment.
- Has excellent communication skills.
- Brings an energetic attitude to the work environment.
- A problem solver.
- A team player who works well with others.
- Self-Motivated.
- Able to use math skills pertaining to money
- Have a willingness to participate in service/hospitality training and education.
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