Front Desk Staff - Chattanooga Location Job at Aqua-Tots Kennesaw, Douglasville & Chattanooga

Aqua-Tots Kennesaw, Douglasville & Chattanooga Chattanooga, TN 37405

$14 - $16 an hour

Aqua-Tots Front Desk Associates learn to be heroes! At Aqua-Tots Swim Schools, we believe swimming creates opportunities for kids, parents, and families both in and out of the water. Children who participate in formal swim lessons are 88% less likely to drown how amazing is that? In addition, they will learn life-long skills that will serve them in school, work, and life. Sound like a good fit for you?

Job Objective:

In collaboration with the General Manager, Office Manager, and Aquatics Manager, the Aqua-Tots Front Desk Associate will provide a swim lesson experience that adheres to the Aqua-Tots Swim Schools brand standard.

Key Responsibilities:

  • Provide an exceptional Aqua-Tots experience from the first point of contact and throughout a family's entire journey.
  • Build trust and sense of community/family, help parents understand importance of lessons and the process we use, and connect them to our belief that swimming creates opportunities.
  • Collaborate with entire staff team to ensure school is show ready before, during, and after all operating hours.
  • Ensure knowledge of the school by reviewing often & report any safety concerns to AM/GM.
  • Contribute to a positive and professional work environment by embracing core values, maintaining healthy relationships with staff and supervisors, participating in workplace culture activities, and encouraging teammates.
  • Understand and embrace your role in development as an Aqua-Tots employee and as a professional in the workplace.

Preferred Experience:

  • Love for children and families
  • Willingness to help children realize their full potential
  • Some basic swimming knowledge
  • Comfort communicating in person, via email & text, and over the phone
  • Experience handling challenging customer concerns

Work Week Basics:

  • Flexible schedule for students!
  • 2-4 shifts per week
  • Monthly meetings
  • Closed early on Saturday and Sunday!
  • Job Type: Part-Time
  • Pay: $14-$16 hourly, plus incentives!

Highlights!

  • Opportunity for bonuses
  • Opportunity for growth and advancement within the company
  • Opportunity for travel for personal and professional development
  • Access to leadership, peers, and company headquarters for resources and training
  • Holidays off! Spend time with your family!

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