Front Office Representative - Lakeland OB Job at Suncoast Community Health Centers Inc.
POSITION TITLE: FRONT OFFICE REPRESENTATIVE LAKELAND OB
FLSA: NON-EXEMPT
REQUIRED EDUCATION, SKILLS, AND ABILITIES:
- High School Graduate or GED
- Two years of experience as a customer service or public relations representative in a clinic or hospital.
- Computer literate.
- Bilingual (English/Spanish) preferred.
PRINCIPAL DUTIES:
- Greet and register all patients and collect necessary information and co-pay.
- Financial counsel all appointment patients.
- ECW entry.
- Responsible for data entry, as needed.
- Prepare deposit.
- Process all missed appointments.
- Organize all medical forms.
- Back-up to appointment clerk.
- Answer phones.
- Help referrals with appointments, as time permits.
- A reminder of appointments.
- Training new personnel, as required
- Other duties as assigned
SUPERVISORY RESPONSIBILITIES:
- None
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