GA DPH- IT Support Specialist 1 Job at VS-Staffing
VerSprite Staffing is a subsidiary of VerSprite Cybersecurity. Specializing in technology staffing and utilizing a network of technical clients, VerSprite Staffing connects top level technical talent with industry clients through various methods and expands not only clients talent network, but candidates job search as well. At the bottom line, VerSprite adds value to both clients and candidates alike.
We work with clients to fill both full-time and contracting opportunities, so If the following job interests you, please apply to learn more!
Hybrid Position - Atlanta, GA
Applications section is seeking a First Line Support Analyst to support the users of the State Electronic Notifiable Disease Surveillance System (SendSS) and Public Health Information Portal (PHIP). Both these systems are in-house developed by a team of developers for which the Support Analyst will work closely with as part of this team. The SendSS/PHIP Support Analyst is responsible for sustaining the daily operations of the SendSS/PHIP system by providing first line systems support to end users. Duties include telephone support solving or escalating user issues to the developers, monitoring and responding to the SendSS Support email address, unlocking user accounts, and verifying new user access in accordance with organization and user job function.
- High school diploma or GED AND training and experience necessary to independently provide technical support to computer users in an assigned office/geographic area. "
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