Job Description:

The General Manager is responsible for the overall success of the hotel, meeting or exceeding goals for revenue and profit. Manages all areas of the hotel in accordance with brand standards to ensure guest satisfaction and quality. You will oversee all departments in the hotel to attain a highly trained staff and create a culture of service and loyalty throughout the property.

Extensive duties of opening a new hotel will be discussed during the interview process. We need someone that is high energy and ready for an exciting opportunity!

Guest Focus

• Be visible, approachable, and available to all guests
• Ensure each department is focused on guest’s service and satisfaction
• Be professional and courteous in all interactions with guests

Operations

• Maintain a safe work environment at all times to minimize worker’s comp claims
• Ensure all areas of the property meet cleanliness and sanitation standards
• Must be actively involved in daily operations to maintain the culture of service
• Ensure all training certifications are maintained for all team members

Staffing

• Fill open positions as soon as possible
• Develop depth on team through cross-training when possible
• Maintain appropriate staffing levels to maintain budget guidelines
• Participate in MOD program and ensure procedures are followed
• Conduct reviews and provide performance feedback as needed
• Comply with Federal, State, and Local laws pertaining to hiring and managing team members

Financial

• Comply with all company accounting standards, policies and procedures
• Manage accounts receivables to ensure timely payments are received
• Code bills and submit in a timely manner to avoid late fees
• Maintain appropriate handling of petty cash and reconcile according to guidelines
• Control expenses to maintain budget and profit goals

Requirements

• Be an excellent communicator-written & verbal
• Be honest, dependable, and have high ethical standards
• Demonstrate outstanding leadership
• Be an excellent communicator-written & verbal
• Hospitality experience with proven results
• Organized, efficient, and able to meet assigned deadlines
• Goal driven and motivated to succeed
• Able to work under pressure and maintain composure, including emergency situations
• Analytical ability and able to solve problems
• Computer literate

Job Type: Full-time

Pay: $55,000.00 - $62,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• On call
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Green Bay, WI 54304: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Hotel management: 2 years (Preferred)
• Hotel: 3 years (Preferred)

Work Location: In person

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