Are you an experienced hotel or restaurant manager looking for a new opportunity with an organization that cares about their employees and is based on the foundation of Respect-Excellence-Dedication? Apply to join our team today! The General Manager is responsible for the leadership structure and drives the training, financial success, culture and overall environment of the property.

Essential Duties and Responsibilities:

• Develops and implements business strategies for the hotel which are aligned with brand standards and the owners overall mission, vision, values and strategies.
  • Monitors status regularly and adjusts strategies as appropriate
  • Ensures alignment of the hotels operations with owner and brand set objectives by serving as liaison for owner relations in conjunction with corporate
  • Develops the annual budget and capital budget in conjunction with the Finance Manager and Director of Hotels and assists in obtaining Chief Financial Officer's approval
  • Collaborates with other company businesses to leverage resources, purchases, revenues and training opportunities
  • Strives to improve market penetration by adequately foreseeing the near future as well as long-term expectations on market development and maintain realistic yet ambitious targets
• Achieves the hotels profit, customer service and revenue goals by directing the operation of the hotel
  • Maximizes revenue by developing and implementing a sales and marketing plan in conjunction with the Director of Sales and Marketing
  • Seeks opportunities to publicize the hotel through development and implementation of a public relations strategy and by building a network within the community
  • Works with the Director of Hotels to continually improve hotel operations by evaluating guest services provided responding to opportunities within the market
  • Analyzes business results on a regular basis and takes actions to improve results as appropriate
  • Leverages system-wide expertise and resources where possible in order to incorporate best practices and deliver services on a cost effective basis
  • Ensures that the hotel adheres to brand standards of operations
  • Represents the management company in owner relations and maintains good working-relations and dialog with the hotel owners
  • Ensures the hotel adheres to all local, state and national employment, licensing, lodging, insurance, safety, contract and other laws and standards
• Develops and implements strategies and practices which support employee engagement
  • Develops and recruits the human resources necessary to achieve the hotel goals
  • Directs the development and implementation of strategies and practices which support employee engagement throughout the hotel
  • Works in conjunction with the Director of Human Resources to oversee human resources management. Property responsibilities include the recruitment and selection, training & development, compensation, recognition and performance management of the work force
  • Communicates performance expectations and provides employees with on-going feedback
  • Provides employees with coaching and counseling as needed to achieve performance objectives and reach their fullest potential
  • Drives employee engagement through the creation and implementation of departmental action plans
• Aligns with the corporate culture service standards to build and reinforce skills that create a lasting service culture that provides caring, comfortable and consistent experiences.
  • Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
  • Listens, empathizes, apologizes and finds a solution and follows through when resolving guest problems
  • Provides genuine hospitality and teamwork on an ongoing basis
  • Assumes the responsibility to notice when the guest is not satisfied and works to resolve

IGO Legacy Hotel Group is happy to offer benefits including: health insurance*, supplemental insurance*, health & wellness program with incentives, employee assistance program and many more!

IGO Legacy Hotel Group is committed to providing a memorable guest experience, the personal growth of each employee, and the enrichment of the communities we serve in.

IGO Legacy Hotel Group is an equal opportunity employer. Visit us on the web at: www.legacyhotelgroup.com

Qualifications: Must have previous experience as a manager, be results oriented, have a valid drivers license. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience: Must have a minimum of two years of experience as Assistant General Manager or Front Office Manager in a hotel or equivalent education as a Bachelors Degree in Business Management or a two year degree in Hospitality Management.

Language Skills: Ability to communicate verbally and in writing in English. Able to talk in front of groups of people.

Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages and have strong financial acumen including budgeting, accounting and P&L statements.

Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills: To perform this job successfully, an individual must be proficient in common software applications such as Word, Excel, PowerPoint, and Access.