Job Title: Area General Manager/Technician
Location: Forrest City, Arkansas
Department: Administration/ Technical
Reports To: Regional Area Manager
Salary: Exempt — Compensation varies depending upon experience and

qualifications.

Relocation Reimbursement: Negotiable

Safety-Sensitive Position
Pursuant to Act 593 of the Arkansas Medical Marijuana Amendment

Job Duties:
This employee will be overseeing all of the operations and taking on the senior technical
responsibilities in the cable television system based in Forrest City, AR, and surrounding
systems. The manager/tech is responsible for functions and activities including, but not
limited to, the level and the quality of the service provided to the customers; the operating
performance of the system and the work performance of supervisors/managers; the
administration/compliance of all franchise, local, and other requirements and standards;
the growth and development of regional personnel; the overseeing of all sales, field and
customer service efforts; the management/control and maintenance of all company
assets; the monitoring and control of the system's capital, revenue and expense budgets;
the safe and proper operation of all company equipment and elimination of hazards; and
the preparation, accuracy, and submission of required reports and materials. A significant
amount of time will be spent in the field assisting and training the technical staff and
working on the cable system physical plant and in the headend.
This manager/tech should have a minimum of three years' experience as a technician in
the CATV industry and be versed in technology and broadband, and VOIP services. They
must be able to fill in any position and complete such work as required by a service tech,
maintenance tech, headend tech, and installer tech in order to maintain the integrity of
the system and ensure compliance with all company and CATV industry standards.
Preference will be given to candidates with experience with HFC constructions and a
good understanding of all safety aspects, including NEC and NESC rules. In addition,
this position oversees significant projects and interprets performance reports to President.
They work closely with other managers and staff to retain clients and provide solutions to
issues such as profit decline, employee conflicts, and loss of business to competitors.

Qualifications:
The applicant should have good technical abilities and proven leadership, team-
building, and communications skills. They should be able to direct, motivate and support
local personnel to provide superior customer service. Sales and marketing are important
aspects of system management, and the applicant must be proficient in these areas.
They should have good management, public relation, and organizational skills.
Community involvement is expected, and the applicant should be comfortable with
public speaking.

Physical Requirements:
The physical demands described here are representative of those that must be met by
an employee to perform the essential functions of this job successfully. Reasonable
accommodations may be made to enable individuals with disabilities to perform the
essential functions.

While performing the duties of this job, the employee is regularly required to use hands
to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee
frequently is required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or
crawl. The employee must regularly lift and/or move, push, pull, or carry up to 50 pounds
from a level of 0 inches to a level of 72 inches; sitting up to 8 hours a day; driving up to 8
hours a day, frequently lift and/or move, push, pull or carry up to 100 pounds, and
occasionally lift and/or move more than 100 pounds. The employee will frequently be
required to carry and climb ladders and, occasionally, climb utility poles; stand up to 4
hours per day on a concrete surface. Specific vision abilities required by this job include
close vision, distance vision, color vision, peripheral vision, depth perception, and the
ability to adjust focus. Environmental conditions include routine exposure to loud noises,
chemicals, and eye hazards (VDT).

Other:
The successful candidate must pass random drug screenings, have a satisfactory driving
record throughout employment, and be willing to be contacted by company cell phone
and receive calls at home as necessary to conduct system-related business. The
candidate must pass a DOT physical as well as being certified as such.

Note: This is not an exhaustive list of essential functions and requirements for
this position may be supplemented as necessary.

Acknowledgment:

The above statements reflect the general details considered necessary- to
determine the essential functions of the position identified and shall not be
construed as a detailed description of all work requirements inherent in the
position. I may be required to perform additional tasks necessary to meet the
standards of quality and care.

I acknowledge that I have read and understand this position description and have
had the opportunity to ask my supervisor about any points I needed help
understanding. Therefore, I hereby state that I can perform the essential functions
of this position with or without reasonable accommodation.

________________________ _____________________ ___________________

Employee’s Name (please print) Employee's Signature Date

Little Rock, AR 72203

East Arkansas Video is an equal opportunity employer and does not discriminate
based on race, color, religion, sex including pregnancy, sexual orientation,
gender identity, national origin, disability, age 40 or older, or genetic information,
including family medical history or any other legally protected class or status.