SUMMARY:
Executes excellent customer service / guest interaction skills through new club membership sign-ups, explaining club benefits and point redemption, promotional coupon input and gift / cash distribution. Also assists with promotions, special events, merchandise sales and stocking.

MINIMUM QUALIFICATIONS:

• Ability to work a flexible schedule
• Previous work in a guest service environment (preferred)
• Retail sales and / or money handling experience (preferred)
• Knowledge of basic computer skills
• Ability to type up to 30 wpm

EDUCATION:
High School Diploma or GED (required)

LICENSE REQUIREMENTS:
Able to obtain and maintain a Pauma Gaming Commission License

ESSENTIAL SKILLS, DUTIES & RESPONSIBILITIES:

• Ability to input and update player information by use of computer system
• Sign up of new members as the club counter and / or casino floor
• Communication of detailed information on club benefits and promotions to guests
• Issues point, merchandise, bussing and promotional cash vouchers
• Performs gift shop sales and money handling functions
• Operates Micros system and maintains cash bank
• Assist with new and existing memberships pertaining to bussing group programs
• Assists with promotions and special events as needed
• Works in a dynamic guest service environment
• Adapts and executes new guest service procedures quickly
• Ability to work well and perform under pressure
• Performance of all other duties as assigned'

'Benefit Conditions: * Waiting period may applyCOVID-19 Precaution(s):
*

PHYSICAL/MENTAL REQUIREMENTS: (*Constantly, Frequently, Occasionally)*

• Constantly walking and standing
• Constant hearing, seeing and talking
• Constantly balancing, bending, reaching, twisting, holding, wrist motion, and stooping
• Be able to lift and/or move up to 25 pounds

*

WORKING CONDITIONS: *

• Work is performed indoors in a climate-controlled environment
• Close spaces while working with others
• Moderate noise levels
• Excessive noise and smoke

Job Type: Full-time

Pay: From $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Overtime
• Weekend availability

Supplemental pay types:

• Tips

Application Question(s):

• Are you a member of a federally recognized tribe? If yes, please provide enrollment number.

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Required)

Shift availability:

• Night Shift (Required)

Work Location: One location

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