HEALTH CENTER DIRECTOR

Are you passionate about helping the underserved?

Western North Carolina Community Health Services (WNCCHS) is a Federally Qualified Health Center (FQHC). WNCCHS delivers patient care with a highly integrated team of 15 family medicine practitioners, five dentists, and eight Behavioral Health Clinicians with on-site Pharmacy Services in a community health center setting. From its roots, WNCCHS also offers comprehensive HIV care and Trans Health Services.

Reporting to the Chief Operations Officer, the Health Center Director is responsible for ensuring the mission of providing high-quality, whole-person health care by directing all aspects of medical practice operations including financial performance. This position leads the practice-transformation process to improve access to care and healthy outcomes and to increase preventive care management.

The Health Center Director demonstrates responsiveness to the needs of providers by redesigning processes to minimize provider downtime, optimize schedules, create a patient-friendly environment, and ensure appropriate staffing.

The person in this position will work to cultivate an open, honest, healthy, and team-oriented work culture. They will respond to the concerns of patients, providers, and staff patiently, with the goal of helping everyone succeed. They will manage Clinical Team Leads, Medical Assistants, and the Front Office Coordinator.

Qualifications:

• Minimum of 5 years practice management experience of managing physician groups of 10+ providers and directly supervising both clinical and non-clinical staff.
• LEAN/Six Sigma background desirable.
• Demonstrated comprehensive understanding of medical office operations, performance improvement, and clinical best practices within primary care, including the optimization of schedules and staff. Working knowledge of front office functions.
• Skill in exercising a high degree of judgment, initiative, and decision making necessary to achieve organizational objectives.
• Commitment to working in community health with the challenges of a high risk, uninsured and diverse patient population required.

Currently providing services at three locations in Asheville, NC, and surrounding areas, with a new planned operation in McDowell County in January 2023.

We offer:

Competitive Health Plans for employees and dependents, including Medical, Telehealth, Dental, and Vision

Paid Time Off:

• 156 hours accrued annually
• 10 Paid Holidays
• 2 Floating Holidays
• No weekends or holiday work required

Financial Well-Being:

• 403(b) Retirements Savings with Match
• Employer-Paid Short Term and Long-Term Disability
• HRSA Student Loan Forgiveness Program (for clinical providers)

Career Growth Monthly Department Staff Meetings and Trainings

• Employee Assistance Network
• Leadership Academy
• Paid Continued Medical Education (CME); Continued Educational Unit (CEU) to maintain credential Innovation -- Converting to EPIC, EHR platform

Candidates may apply by emailing a resume in MS Word or PDF format.

We are an Equal Opportunity Employer; racial/ethnic minorities are encouraged to apply.

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Job Type: Full-time

Pay: $85,000.00 - $115,000.00 per year

Schedule:

• Monday to Friday

COVID-19 considerations:
WNCCHS follows appropriate CDC guidelines

Work Location: One location

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