Health Partnerships Manager Job at Amazon.com Services LLC
• BA/BS degree • 5+ years program or services delivery experience • 3+ years B2B partner-facing experience, preferably in an implementation or client success role within digital health companies, health plans, telemedicine, pharmacy, or healthcare services
• Lead partner relationships at the VP and SVP level • Create metrics to demonstrate progress towards goals, provide new insights, and allow for regular updates to senior leadership • Design, implement, and continuously improve innovative solutions and processes to drive engagement of Amazon customers • PMP certification Comfort with quantitative analysis, identifies trends and improvement opportunities, and prepares findings and recommendations • Excellent interpersonal and written and verbal communication skills, including effectively advising senior leadership and collaborating with more junior team members internally and externally • Ability to prioritize and demonstrate relentless discipline in achieving goals • Proven ability to lead partner engagements, meetings, and presentations • Strong ownership, bias for action and willingness to roll-up your sleeves • Desire to work in fast-paced, challenging environment • Ability to travel when required by project scope The pay range for this position in Colorado is $122,400-165,600/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Colorado Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site. The pay range for this position in Jersey City is $122,400 - 165,600 yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Pay Transparency Regulation of Jersey City Municipal Code. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Workers in New York City who perform in-person work or interact with the public in the course of business must show proof they have been fully vaccinated against COVID or request and receive approval for a reasonable accommodation, including medical or religious accommodation.
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Job summary
Do you want to be part of a team that is building from the ground up at Amazon? Do you have a passion for bringing the best experience to our customers? Our team is seeking a driven, talented, and detailed Account Manager (AM) to drive growth and foster patient-centric initiatives by closely project managing healthcare partnerships. The AM will own partnerships end-to-end and provide ongoing management and support across the partner program lifecycle (implementation, performance, growth) to deliver results in a fast-paced and dynamic business environment. This is an opportunity to build something new - come join us!
The AM will engage with internal Product, Tech, Clinical, Operations, Finance, and Legal teams to scope and execute programs and to ensure a superior customer experience and long-term financial performance. Additionally, the AM will coordinate partner teams and will serve as the initial point of contact for critical patient-centric initiatives and manage multiple complex partner workstreams in parallel. The AM must be familiar with the full suite of offerings and capabilities provided by Amazon and partner teams, have the ability to coordinate across a wide range of internal and external teams, track and manage critical program initiatives and tasks, and communicate and present program updates and statuses to multiple levels of stakeholders internally and externally. By working with existing partners, AMs surface new business opportunities and optimize accounts to continuously improve program ROI. The ideal candidate will have experience in: developing strong internal and external relationships across functional areas, detailed project management, a proven track record of meeting and exceeding time-bound goals, and have experience working with external B2B partners.
Key job responsibilities
The AM is the focal point for multiple, concurrent workstreams that vary in size and scope. The AM is accountable for the following aspects of each program:
A day in the life
Inclusive Team Culture
Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign opportunities based on what will help each team member develop into a better-rounded contributor.
Do you want to be part of a team that is building from the ground up at Amazon? Do you have a passion for bringing the best experience to our customers? Our team is seeking a driven, talented, and detailed Account Manager (AM) to drive growth and foster patient-centric initiatives by closely project managing healthcare partnerships. The AM will own partnerships end-to-end and provide ongoing management and support across the partner program lifecycle (implementation, performance, growth) to deliver results in a fast-paced and dynamic business environment. This is an opportunity to build something new - come join us!
The AM will engage with internal Product, Tech, Clinical, Operations, Finance, and Legal teams to scope and execute programs and to ensure a superior customer experience and long-term financial performance. Additionally, the AM will coordinate partner teams and will serve as the initial point of contact for critical patient-centric initiatives and manage multiple complex partner workstreams in parallel. The AM must be familiar with the full suite of offerings and capabilities provided by Amazon and partner teams, have the ability to coordinate across a wide range of internal and external teams, track and manage critical program initiatives and tasks, and communicate and present program updates and statuses to multiple levels of stakeholders internally and externally. By working with existing partners, AMs surface new business opportunities and optimize accounts to continuously improve program ROI. The ideal candidate will have experience in: developing strong internal and external relationships across functional areas, detailed project management, a proven track record of meeting and exceeding time-bound goals, and have experience working with external B2B partners.
Key job responsibilities
The AM is the focal point for multiple, concurrent workstreams that vary in size and scope. The AM is accountable for the following aspects of each program:
- Implementation of net-new partner programs
- Create robust mechanisms to closely manage project scope, tasks, and owners to ensure timely delivery
- Work collaboratively with cross-functional teams to define and optimize processes and programs for effectiveness, efficiency, and scale
- Manage multiple partners simultaneously, assisting the team to deliver results across complex workstreams
- Run regular meetings to hold partners accountable to service level agreements
- Relay market needs, opportunities, and requirements back to internal Amazon teams
- Provide timely, clear, concise and complete communications to partner and Amazon Leadership
- Ensure long-term health and ROI of existing programs
- Manage partner performance regularly to ensure a superior customer experience and create a closed feedback loop to improve the customer experience
- Assess program risks, anticipate challenges, and request support in escalation management as necessary
A day in the life
Inclusive Team Culture
Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign opportunities based on what will help each team member develop into a better-rounded contributor.
• Lead partner relationships at the VP and SVP level • Create metrics to demonstrate progress towards goals, provide new insights, and allow for regular updates to senior leadership • Design, implement, and continuously improve innovative solutions and processes to drive engagement of Amazon customers • PMP certification Comfort with quantitative analysis, identifies trends and improvement opportunities, and prepares findings and recommendations • Excellent interpersonal and written and verbal communication skills, including effectively advising senior leadership and collaborating with more junior team members internally and externally • Ability to prioritize and demonstrate relentless discipline in achieving goals • Proven ability to lead partner engagements, meetings, and presentations • Strong ownership, bias for action and willingness to roll-up your sleeves • Desire to work in fast-paced, challenging environment • Ability to travel when required by project scope The pay range for this position in Colorado is $122,400-165,600/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Colorado Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site. The pay range for this position in Jersey City is $122,400 - 165,600 yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided per the Pay Transparency Regulation of Jersey City Municipal Code. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Workers in New York City who perform in-person work or interact with the public in the course of business must show proof they have been fully vaccinated against COVID or request and receive approval for a reasonable accommodation, including medical or religious accommodation.
Please Note :
www.epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.