Job description

Healthy Start Team Member
Looking for dynamic team member with a heart to serve mothers, babies and families in Indian River County.

As a member of both the Cleveland Clinic team and Healthy Start, the position offers the opportunity to be an impactful member of the county’s healthcare community. Through the leadership of Healthy Start’s well-established programs that have been embraced and supported by the community, team members will interface with patients, families, physicians, staff and external agencies.

The Maternity Navigator provides a warm and welcome entrance for pregnant and postpartum mothers and families. This position provides a single point of entry for access and referral of families into prenatal and postpartum services.

This position is embedded in the prenatal care office and the hospital. Clients are connected to Maternity Navigation as part of their care with these facilities, provided referral, the Healthy Start Statewide Well Family system, community referrals or prenatal and infant risk screening tool.

The position will serve a critical role in connecting with pregnant and postpartum mothers and families to supports needed to be the parents they want to be.

BASIC FUNCTION:
This position is for a highly responsible Paraprofessional who provides assessment, resources, case management, care coordination and additional support services to pregnant women and partners through the perinatal period.

NATURE AND SCOPE:
This position interacts with patients and families, Healthy Start staff, Hospital staff, prenatal provider staff and community healthcare resources. The position may be responsible for home visitation, office, community and hospital based services.

POSITION RESPONSIBILITIES:

· Assist in building self-assurance by answering question of pregnant and postpartum mothers and families either through evidence based trained knowledge or connecting to provider or resource.

· Assist women to receive prenatal services by entering in and processing Presumptive Eligibility for Pregnant women (PEPW)

· Accurately conduct the intake process with families for initial identification of service referral

· Refer families to the appropriate home visiting service provider

· Follow up to ensure referral is received by service provider and services are provided to families

· Provide immediate referral to community resources for families with emergent needs

· Refer families to other community and parenting services as indicated

· Follow up with all families to assure questions are answered and connections have been made.

· Maintain regular contact with services throughout the community.

· Maintain participant records in the Well Family System in accordance with program and funding source requirements

· Some drop by of home, shelters and other spaces outside office maybe necessary

· Connect with other service providers to ensure correct documentation

· Participate in continuous quality improvement activities

· Maintain confidentiality of children, families and other records and information

· Participate in trainings, meetings, workshops, conferences, webinars, and conference calls as necessary

· Track outcomes and work with senior staff on QA/QI

· When appropriate provide Healthy Families Assessment

· Other duties as assigned

ALL APPLICANTS SHOULD HAVE:

· Mastery of Spanish and English language

· Advanced degree preferred plus experience in the maternal health field, however a candidate with enhanced knowledge and experience will be considered.

· Likability and warmth

· Organization skills

· Ability to connect with those all people

· Knowledge of maternal and child health system in Indian River County

· Knowledge of child development and maternal health

· Knowledge of eligibility criteria for home visiting programs in Indian River County

· Experience with Healthy Families or Healthy Start Intake and assessments

· Knowledge of community resources and eligibility requirements

· Ability to connect with and interact effectively with culturally diverse families

· Ability to work with families in a non-judgmental and respectful manner

· Ability to communicate effectively with multiple community partners and medical providers

· Ability to use good judgment and make independent decisions with clear and professional boundaries

· Ability to effectively organize and prioritize work activities and complete tasks in a timely manner

YOU LOVE:

· Keeping a Zen and positive work environment

· Meeting deadlines with time to spare

· Keeping an organized environment

· To do a good job, for the sake of it.

· Solving problems

· Being independent with lots of room to make decisions

BONUS:

· Experience working in Healthy Start and/or familiarity with Healthy Start System of Care

· Love of maternal child health

Computer skills including web browsing, e-mail, internet, and word-processing.

Reliable transportation.

CCIRH IS A DRUG AND NICOTINE FREE WORKPLACE

Our Mission: To establish and support a local system of support services that optimizes the health of moms, babies, and their families living in Indian River County

Our Values:

Diversity

Our community is represented authentically by our clients, programs, volunteers, staff and donors leading to a more inclusive, creative and innovative environment to optimize the health of all moms, babies and families

Integrity

A commitment to honesty, transparency and respect in all we do ensures we deliver on our promises even when no one is looking

Relationships

Connections, partnerships and collaborations built on trust and common goals are the pillars of our approach to serve all moms, babies and families

Excellence

By striving to exceed expectations, we seek and deliver evidence-based programs and services that bring value and relevance to the execution of our mission.

Healthy Start uses an empowerment-based home visitation model to support and educate parents to be the best they can be.

Healthy Start’s Programs: These programs are highly integrated into the maternal and child health system and are pivotal in the support of families and the prevention of infant mortality.

Babies and Beyond program (serving 95% of all moms in county with prenatal education, childbirth education, lactation support, newborn home visitation),

Health Education Program (Health Education-Prenatal)

Maternity Navigation/ Coordinated Intake & Referral program (connections for all moms)

Community Doula program (providing doula care for 200 moms a year)

Parents as Teachers (Parenting education and empowerment)

Bilingual encouraged to apply

CCIRH IS A DRUG AND NICOTINE FREE WORKPLACE The policy of Cleveland Clinic and its system hospitals (Cleveland Clinic) is to provide equal opportunity to all of our employees and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. Job offers will be rescinded for candidates for employment who test positive for nicotine. Candidates for employment who are impacted by Cleveland Clinic’s Smoking Policy will be permitted to reapply for open positions after 90 days. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic facility. Cleveland Clinic is pleased to be an equal employment employer: Women/Minorities/Veterans/Individuals with Disabilities.

Job Type: Full-time

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location

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