Griswold Home Care of Blue Bell is searching for the next great Home Care Scheduler to join our team. With a unique company culture, Griswold seeks to develop our staff into the best versions of themselves. Fostering creativity, personnel development and critical thinking skills Griswold Home Care encourages all our employees to grow and become 1% better every day.

Position Overview

The Home Care Scheduler works on a multidisciplinary team whose primary daily role involves being a liaison for the client, family, and caregiver. Daily activities oftentimes involve planning, scheduling, recruiting, and monitoring care for our geriatric clients.

Essential Duties and Responsibilities:

• Communicate effectively with Caregivers, Clients and Families
• Meet with prospective clients to review and document care needs
• Manage Client schedules ensuring requests for care are met
• Manage Caregiver schedules
• Source and recruit talented caregivers
• Maintain calm and compassionate attitude
• Ensure Patient and Caregiver Privacy needs are always maintained
• Review and process weekly payroll
• Participates in office On-Call rotation
• Proactive mindset in solving challenges and creating solutions
• Knows and acts in accordance with the applicable state laws governing the type of care that a Caregiver can lawfully provide based on the Caregiver’s licensure or certification
• Utilize Outlook for email and calendar appointment/event scheduling
• Utilize ClearCare and any other necessary systems for complete and accurate care coordination, Caregiver scheduling, data tracking, notes, and follow-up

Benefits:

• Monthly Bonus Structure
• 401k with Company Match
• PTO/Paid Sick Time
• Medical/Dental Benefits
• Employee Discount Program
• Training and Development Opportunities

Educational Background/Knowledge/Prior Experience:

• Two years of experience in scheduling preferably in Home Care industry
• High School Diploma required, BA/BS related field is a plus

Necessary Attributes and Qualifications:

• Strong verbal and written skills
• Excellent computer skills, proficient with Microsoft Office
• Pleasant phone manner
• High level of emotional intelligence and empathy
• Creative problem-solving skills
• Proactive and solution oriented
• Organized and detail oriented
• Flexible and able to multi-task
• Effective time management skills

About Us

Griswoldness is what our employees refer to when they describe that feeling in the atmosphere during our day-to-day interactions with each other. Our office environments are engaging, friendly, and supportive. Griswold Home Care has a deep-rooted history in the industry having provided care to thousands of families since 1982. With almost 40 years of experience in our local communities, Griswold cherishes the relationships built with our families through quality patient care. As one of the most innovative non-medical homecare companies in the industry, Griswold supports innovative and creative thinking from all our employees as we continue in our pursuit of being an industry leader provider of care.

Griswold Home Care will not discriminate against any employee or applicant, on the basis of race, color, religion, creed, national origin or ancestry, ethnicity, sex , sexual orientation, gender, age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, genetic information, other protected characteristics recognized by applicable county or local law, or other characteristic protected under Federal, state or local law.

Job Type: Full-time

Pay: $42,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• On call

COVID-19 considerations:
Griswold Home Care adheres to CDC guidelines. Griswold Home Care supplies PPE, private office space, plexiglass, hand sanitizer, and has invested in Nexus Air Purifier systems to disinfect the office air when staff are present.

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)
• Home care: 1 year (Preferred)

Work Location: One location

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