Hospitality Manager Job at Harrison National Employment
Responsibilities
- Handle the day to day operations by coordinating with all the departments.
- Recruit new staff and train them according to hotel policies.
- Maintain excellent customer relations with the guests.
- Ensure that customer satisfaction is always a priority for the staff.
- Determine the quality of the services provided by the hotel and ensure that the standard is maintained.
- Determine the quantity and quality of supplies delivered to the hotel for daily operations.
- Evaluate the staff along with the Hotel Manager on the basis of performance and participation.
- Make financial reports on the basis of operational activities and expenses.
- Handle customer complaints patiently and professionally and resolve them on time.
- Determine the future goals for the hotel and ensure that they will be achieved.
- Lead your team as a leader and take ownership of all the activities.
- Improve guest satisfaction by providing extraordinary customer services.
Requirements
- Bachelor’s degree in Hospitality Management, Business Administration or relevant field.
- 5+ years of working experience in the Hospitality Departmentas a Hospitality Manager or a similar role.
- Exceptional hands-on experience in food and beverage services.
- Excellent communication and interpersonal skills.
- Knowledge of the PMS (Property Management System) program and DRS (Daily Revenue System) program will be preferred.
- Proficient in MS Office.
- Excellent organizational and leadership skills.
- Exceptional time management and crisis management skills.
- Attention to detail.
Job Type: Full-time
Pay: $50,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
- 2 years
- 3 years
- 4 years
- 5 years
Shift:
- 10 hour shift
- 8 hour shift
- Evening shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
Application Question(s):
- How many years of hospitality/restaurant experience do you have?
- Are you commutable to Pompano Beach, FL?
Work Location: One location
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