Position: Duffy’s Host Job Description

Reports to: General Manager

Job Summary: Responsible for providing a lasting first and last impression to every Duffy’s guest while controlling the restaurant's flow.

Major areas of responsibility:

· Greet guests and seat them at tables or in waiting areas.

· Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.

· Provide guests with menus.

· Answer telephone calls and respond to inquiries or transfer calls.

· Input takeout orders accurately into POS system.

· Speak with guests to ensure satisfaction with food and service, to respond to complaints, or to make conversation.

· Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly, and guests’ concerns are addressed.

· Receive and record guest dining reservations.

· Inspect dining and serving areas to ensure cleanliness and proper setup.

· Inform guests of establishment specialties and features.

· Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.

· Assist other restaurant workers by serving food and beverages, or by bussing tables.

· Direct guests to bar area while waiting for a table.

· Strong MVP Program knowledge.

· Maintain a positive and professional approach to coworkers and customers.

Qualification Standards

· Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.

· Initiative — Job requires a willingness to take on responsibilities and challenges.

· Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.

· Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high-stress situations.

· Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.

· Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

· Integrity — Job requires being honest and ethical.

· Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

· Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

· Social Orientation — Job requires preferring to work well with others rather than alone.

Essential Functions

· Stand for long periods of time.

· Use both hands and all fingers to handle, control, grasp, move, assemble or feel objects, tools, or controls.

· Repeat the same movements.

· Walk or stand for long periods of time.

· See details of objects that are less than a few feet away.

· See details of objects that are more than a few feet away.

· See differences between colors, shades, and brightness.

· Understand the speech of another person.

· Speak clearly so listeners can understand.

· Use stomach and lower back muscles to support the body for long periods without getting tired.

· Keep your hand and arm steady while moving.

· Move two or more limbs together (for example, two arms, two legs, or one leg and one arm).

· Bend, stretch, twist, or reach out their body.

· Be physically active for long periods without getting tired or out of breath.

· Focus on one source of sound and ignore others.

· Hear sounds and recognize the difference between them.

· Use muscles to lift, push, pull, or carry heavy objects.

· Use muscles for extended periods without getting tired.

· Determine the distance between objects.

· Coordinate movement of several parts of the body, such as arms and legs, while the body is moving.

· React quickly using hands, fingers, or feet.

· Add, subtract, multiply, or divide quickly and correctly.

· Multitasking different work activities and shifting attention from one task to another.

· Heavy lifting up to 40 lbs.

· Available to work days, nights, weekends, and holidays.

Job Type: Part-time

Pay: $11.00 - $12.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Physical setting:

• Casual dining restaurant

Shift:

• Evening shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Palm Beach Gardens, FL 33410: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

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