Host Job at etta
What You Will Do
- Manage reservations on reservation software
- Preforms reservation call-backs and maintain proper phone etiquette
- Enthusiastically engage guests upon arrival and graciously thank them for dining
- Manage waiting guests
- Designate table assignments
- Exhibit an excellent service attitude and be willing to go out of their way to accommodate our guests
- Be flexible and able to adjust to meet the changing needs of the restaurant and guests
- Maintain a level of professionalism and community effectively
- Be considerate and willing to help out fellow teammates
- Tolerate pressure and work calmly and efficiently during busy times
- Develop and maintain relationships with because guests, investors and local concierge
- Communicate changes/events that can influence covers
Who We Are Looking For
- Prior use with reservation software is a plus
- Professional, articulate, friendly, and punctual
- Experience in high volume restaurants
- Possesses and exhibits the drive to provide exceptional service
- Flexible hours are required (able to work days, nights, weekends, holidays)
- Confidence in personal style and appearance
- Must be able to work at a rapid pace while maintaining attention to detail
- Communication and ability to delegate
- Skilled in time management
Etta Collective is an equal opportunity employer committed to hiring a diverse workforce and supporting an inclusive culture. Etta Collective does not discriminate on the basis of disability, gender, veteran status, or any other basis protected under federal, state, or local laws.
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