Host Hostess Job at Brookdale Lake Shore Drive

Brookdale Lake Shore Drive Chicago, IL 60657

Overview:
No Late Nights!


Make Lives Better Including Your Own!


Brookdale Lake Shore Drive is hiring a Host or Hostess for our Dining Services Department

A Senior Living community specializing in Independent and Assisted Living


Early Access To Pay! You choose when you get paid!


Benefits (Insurance) starting as low as $33 a month


FULL TIME AND PART TIME POSITIONS AVAILABLE
  • 11:00 AM - 7:00 PM
  • 12:00 PM - 8:00 PM


Brookdale is a GREAT place to further your career.

  • We pride ourselves with a culture of caring. All leadership team members and associates partner together to make sure each resident feels like they are family.
  • We recognize our staff with our monthly Everyday Hero award and prizes (PTO & Bonus).
  • We have an established Associate Committee to give our associates a voice.
  • We have a diverse and fulfilling team environment and commit to providing our employees the support they need
If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.
Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:
  • Early Access to Paycheck with Earned Wage Access for Hourly Associates (outside of CA)
  • Tuition Reimbursement
  • Pet Insurance
  • Adoption Reimbursement Benefits
  • Variety of Associate Discounts
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.
Responsibilities:
Greets and seats residents and guests in a timely manner, ensuring customer satisfaction. Presents menus to guests in a friendly, professional, and quick manner. Interacts with guests in the dining room to ensure a positive dining experience.

  • Greets and seats residents with a friendly and welcoming attitude in a timely manner in accordance with company standards. Presents menus to guests and informs them of specials.
  • Observes tables and keeps track of clean, dirty and occupied tables. Assists wait staff and bussers in serving, bussing and resetting tables.
  • Cleans and organizes host area.
  • Answers phone and responds to questions. Reports any resident concerns to the Dining Room Manager immediately.
  • Interacts with guests in the dining room to ensure a positive dining experience.
  • Assists wait staff and bussers in serving, bussing, and resetting tables as needed.
  • Assists the Dining Room Manager in supervising and training staff as needed.
  • Attends all training in-service seminars and pre-shift meetings.
  • Assists in special events.

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Qualifications:
Education and Experience
High school diploma or general education degree (GED) preferred. Prior food service/restaurant experience preferred.

Certifications, Licenses, and Other Special Requirements

Current ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates.

Management/Decision Making

Makes standard and routine decisions based on detailed guidelines with little independent judgment. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.

Knowledge and Skills

Has a basic level of a skill and can follow written or verbal instructions. Has basic technical skills to complete a few repetitive and well-defined duties. Has a basic knowledge of the organization in order to answer basic questions. Excellent communication skills. Effective organizational skills. Ability to multi-task. Knowledge of workplace safety procedures.

Physical Demands and Working Conditions
  • Standing
  • Requires interaction with co-workers, residents or vendors
  • Walking
  • Sitting
  • Occasional weekend, evening or night work if needed to ensure shift coverage.
  • Use hands and fingers to handle or feel
  • Reach with hands and arms
  • Possible exposure to communicable diseases and infections
  • Stoop, kneel, crouch, or crawl
  • Talk or hear
  • Exposure to latex
  • Ability to lift: Up to 25 pounds
  • Possible exposure to blood-borne pathogens
  • Possible exposure to various drugs, chemical, infectious, or biological hazards
  • Vision

Brookdale is an equal opportunity employer and a drug-free workplace.
Salary Range Information: $15.40 - $16.49 / hour



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