Overview:

Safely and efficiently maintain the condition of the hotel facilities and guest rooms. They ensure all areas of the hotel are working to specified standards and assists the Chief Engineer with maintnenace duties.

Additional Information:

In order to apply for this position, you must be legally authorized to work in the United States. Upon hire you must complete the I-9 form within the first 3 days of employment.

We expect our employees to approach their work with passion, enthusiasm, and attention to customer satisfaction.

Essential Functions of the Job:

• Ability to work flexible schedules (including weekends, nights, holidays) to meet hotel/guest needs
• Ability to communicate effectively with team members and guests; (i.e. use appropriate language, display proper tone, attitude and body language when communicating.)
• Ability to understand and follow instructions as directed by supervisor/manager
• Reporting to work on time and ready to begin your shift (being tardy places an unfair burden on the team)
• Working Safely is a condition of employment. All employees must follow the safety policies and procedures and immediately report injuries to their manager or manager on duty.
• Performing the job duties as described. (Reasonable accommodations will be considered in accommodating disabilities. If you believe you need an accommodation, please speak with your supervisor, General Manager, or Human Resources.)

Expectations of all Employees:

Be polite, courteous and helpful to all guests and coworkers, displaying a positive “can do” attitude while maintaining a high level of professionalism consistent with the company values

Acknowledge our guests with a smile and friendly “hello.” Promptly attend to guest needs

Comply with all hotel policies and procedures, i.e. Employee Handbook, Conduct Policy, Safety Policy, etc.

Comply with guest privacy standards

Report to your supervisor or the MOD, immediately, all injuries occurring while on duty, no matter how minor. (Fraud, Dishonesty and False Statements regarding an injury will result in disciplinary action up to and including termination.)

Act as a safety and security agent by identifying and reporting potential risks to guests and/or employees to the Manager or General Manager

Arrive to work on time (follow call-out policy), and in appropriate work attire, (uniform, foot wear and name tag) neat in appearance

Complete work in a timely manner and meets productivity standards/expectations

Seeks approval from management prior to working overtime (i.e. punching in early or staying beyond scheduled shift)

Keep work area clean, neat, and well organized

Demonstrate a team behavior and attitude of working together to accomplish tasks (even if outside specific job duties)

Job Duties and Responsibilities:

Complies with State /Federal laws and hotel policies/ procedures, i.e. Employee Handbook

Sweeps and cleans car port area, hotel walkways and sidewalks as needed, removing any paper or cigarette butts; winter weather walkway clearing – shoveling and ice treatment to provide a safe surface

Performs Preventative Maintenance on hotel systems both in room and public space to protect the life of the asset

Assist with basic troubleshooting measure for hotel systems (i.e. TV, Wi-Fi, Fire Suppression)

Maintains Pool chemical levels ensuring a safe and clean experience for hotel guests

Assists in deep cleaning projects as needed

Maintains logs for the Guest Room Preventative Maintenance Program

Assist the Front Desk with any requests, i.e. delivering faxes, amenities, etc.

Performs additional duties as assigned

Skills Required:

Ability to provide wonderful customer service to our guests, and work well with others (i.e. interacts/communicates appropriately with guests and staff.) Ability to follow instructions, learn and complete tasks quickly, safely and efficiently and adapt to change.

Must be able to paint and blend properly when touching up damaged areas of the hotel.

Must be able to properly blend and repair furniture chips and damage.

Ability to clean and remove old caulk and apply new caulk in bathrooms and other guest surfaces.

Must be able to Swap Guest Room kitchen equipment like garbage disposals, dishwashers, and microwaves.

Experience / Education:

Previous experience in building maintenance and working with the public.

Physical Demands:

This is a physically demanding job that requires extended periods of walking, standing, bending, lifting, and twisting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employee Acknowledgement:

I have received a copy of this job description, have read and understand it and will complete all assigned duties and responsibilities I understand that if I need a reasonable accommodation to perform these job duties, I am to speak with my manager, GM, or Human Resources. I recognize that the company reserves the right to modify this job description and that I will be informed of modifications prior to their effective date.

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Weekend availability

Ability to commute/relocate:

• Bala-Cynwyd, PA: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Experience:

• Maintenance: 1 year (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location

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