Job description

Dramatically set on the shores of Seneca Lake in the heart of Finger Lakes Wine Country, the Watkins Glen Harbor Hotel is an award-winning, AAA Four Diamond property. Located in the village of Watkins Glen, our hotel offers the perfect vantage point from which to explore wine trails, craft breweries, distilleries, historic attractions, water-sports, outdoor adventure, and more!

JOB OVERVIEW
Maintains hotel premises in a clean and orderly manner; assisting both the Housekeeping and Hotel Front Office with delivery of guest special requests, supplies and/or linens.
REPORTS TO: Executive Housekeeper and Assistant Executive Housekeeper
ESSENTIAL JOB FUNCTIONS
Include the following; however, other duties may be assigned.
1.Stock linen closets and guestrooms with amenities and supplies for Room Attendants; assist supervisors with heavy items delivered from vendors.
2.Responds to guest requests such as delivery of housekeeping supplies in a timely and efficient manner. Greeting and acknowledging guest in a courteous and friendly manner.
3.Re-arrange and moves furniture as requested and prepares sample rooms for Sales tours.
4.Collects soiled linens for laundering and transports as needed to the laundry room.
5.Participates in Housekeeping programs such as mattress rotation, duvet maintenance, deep cleaning and quarterly inspections.
6.Cleans rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas; sweeping, waxing, and polishing floors as requested.
7.Washes walls, ceiling, woodwork windows, door panels, and sills and immediately reports any emergencies, injuries, missing articles, damages, mechanical problems, and safety hazards.
8.Empties wastebaskets, ashtrays, cleans, and removes debris from the driveway and parking lot, transports trash and waste to disposal receptacles.
9.Delivers television sets, ironing boards, cribs, and rollaway beds to guestrooms upon request.
10.Respond to guest requests, concerns, and problems to ensure guest satisfaction and impress guests with quality and timely service in a friendly and efficient manner
11.Perform duties of Lobby Attendant, Turndown Attendant, or Laundry Attendant as assigned.
12.Practices safe work habits, wear protective safety equipment, follow standard operating procedures and OSHA Guidelines.
13.Promptly turns into housekeeping management and all articles left in guestrooms after checkout for entry into lost and found.

14.Comply with attendance rules and be available to work on a regular basis in uniform with nametag. Be well versed and informed regarding hotel facilities and services to assist guests as appropriate.

Job Types: Full-time, Part-time

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Ability to commute/relocate:

• Watkins Glen, NY 14891: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Cleaning: 1 year (Preferred)

Work Location: In person

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