Being one of our Housekeepers allows you work independently while still making our guests’ experiences incredible. The objective of cleaning isn’t just to clean, but to create an environment full of relaxation for our guests. No clutter, no laundry – no problems!

WHO IS OUR IDEAL CANDIDATE * Someone who can spot dust from a mile away * “There’s a place for everything and everything has it’s place” is your personal mantra * Someone who doesn’t shy away from a challenge * Has the focus of a Zen Master and stamina of a Ninja Warrior * You’re the unsung hero who keeps our guest's stay magical

WHAT DOES A DAY AS A HOUSEKEEPER LOOK LIKE? * Greeting guests and assisting them with requests * Using our brand standards to maintain the cleanliness of guest rooms and other areas * Removing used bed linens and towels, replacing linens, making beds, cleaning the bathroom, vacuuming and dusting * Restocking your transport cart with supplies needed to clean your assigned rooms * Communicate with the front desk about any concerns with the rooms, lost items, etc. * Inspect room fixtures for operations and function, report to maintenance any concerns * Working in some non-climate controlled areas (i.e. walking outside between rooms) * Performing room and quality inspections to ensure brand standards are being met QUALIFICATIONS * Previous customer service experience is a plus

We are looking for a thorough housekeeper with excellent cleanliness standards to attend all areas of our facilities. The goal is to enhance customer experience by keeping our hotel facilities in clean and orderly condition.

Responsibilities

• Clean and tidy all areas to the standard cleanliness within time limits
• Deliver excellent customer service
• Create daily job lists and record all serviced rooms
• Maintain equipment in good condition
• Report on any shortages, damages or security issues
• Handle reasonable guests complaints/requests and inform others when required
• Check stocking levels of all consumables
• Comply with health and safety regulation and act in line with company policies and licensing laws

Skills

• Proven working experience in relevant field
• Ability to work independently and remain motivated
• Helpful with customer service orientation
• Prioritization and time management skills
• Professionalism along with speed and attention to detail

Job Types: Full-time, Part-time

Pay: $11.00 - $14.00 per hour

Benefits:

• Employee assistance program
• Employee discount
• Flexible schedule
• Professional development assistance
• Referral program
• Relocation assistance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Waterloo, IA 50702: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Cleaning: 1 year (Preferred)

Work Location: One location

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