Job Title: Housekeeping Supervisor

Department: Housekeeping

Reports To: Executive Housekeeper

Special Note: This list is not an exhaustive list. A job description is not a definite overview of the expected duties. Items can be added in the future or on a day to day basis depending on the departmental development or needs of the hotel. The holder of this statement can and will be asked to take on other tasks in addition to the ones stated.

Skills and Specifications:

Required Skills & Specifications range from but are not limited to the following:
· An extremely honest person with high levels of integrity.
· A keen eye for detail.
· Excellent time management skills. Rooms must be cleaned thoroughly and in a timely manner.
· Excellent customer skills. Housekeeping Supervisors are expected to smile and greet all hotel guests they come in contact with.
· Ability to treat guests, co workers, supervisors, and management with courtesy and professionalism.
· Should demonstrate accountability for his/her actions and decisions.

Essential Duties and Responsibilities

Job Responsibilities range from, but are not limited to the following:

· Responsible for clear and effective communication between housekeeping and other departments.
· Fill in for staff when necessary.
· Create a courteous friendly, professional work environment through open line of communication.
· Ensure that all guest rooms, public areas and back of house work areas meet company and franchise cleanliness standards.
· Comply with company and franchise standards and regulations to encourage safe and efficient hotel operations.
· Maintain housekeeping records and checklists.
· Assist Executive Housekeeper with linen and supply inventories.
· Supervise, train, support, and monitor housekeepers and public area attendants.
· Complete special projects as assigned by the Executive Housekeeper.
· Perform daily required room inspections and complete required tracking.
· Motives and gives direction to housekeeping staff
· Maintain and tracks “lost and found” system.
· Assist the Director of Housekeeping to maintain or exceed required Quality Assurance (QA/QE) standards and scores.

Computer Skills

· Must be able to use and understand the “housekeeping” functions in the PMS systems.

Physical Demands

While performing the essential duties of this position, the employee is regularly required, but not limited to the following:
· Stand for extended periods of time
· Walk
· Reach with hands and arms
· Climb or balance
· Stoop, kneel, crouch, or crawl
· Lift, push, and/or move up to 50lbs.
· Vision requirements include close vision, distant vision, peripheral vision, depth perception, and the ability to adjust focus.

Dependability

· Follows instructions, responds to management direction. Takes responsibility for own actions. Keeps commitments. Commits to long hours of work when necessary to reach goals. Completes tasks on time of notifies appropriate person with the alternate plan.

Attendance/Punctuality

· Is consistently at work and on time. Ensures work responsibilities are covered when absent. Arrives at meeting and appointments on time.

Adaptability

· Adapts to change in the work environment. Manages competing demands. Changes approach or method to best fit the situation. Able to deal with frequent change, delays, or unexpected events.

Safety and Security

· Observes safety and security procedures. Reports potentially unsafe conditions. Uses equipment and material properly.

Scheduling & Transportation Requirements:

· Must be able to work weekends and holidays.
· There is no minimum guarantee on the number of hours a Housekeeping Supervisor will work per day or per week. Housekeeping Supervisors are scheduled based on demand, season, and special events. Hours can significantly fluctuate from season to season.
· Employees are responsible for their own transportation to and from work.

Job Type: Part-time

Pay: $14.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• Holidays
• Weekend availability

Supplemental pay types:

• Tips

Ability to commute/relocate:

• Augusta, GA 30909: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Cleaning: 1 year (Preferred)

Work Location: In person

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