Housekeeping Supervisor-Towneplace Suites Downtown Fort Worth Job at Texas Western Hospitality Group
Inspect the level of cleanliness in guest rooms, storage areas, laundry areas, restrooms, and public areas.
Distribute keys and work assignments to staff
Complete follow-up on vacant or occupied rooms
Assist in the ordering and receiving of linen and cleaning supplies to maintain appropriate inventory levels necessary for the efficient operation of the department; assists with monthly linen and supply inventory.
Ensures the completion of the Housekeepers Report and communicates clean and available rooms to the Guest Services Department.
Document and communicates maintenance requests to the Engineering Department to ensure hotel service quality standards are met.
Respond quickly to guest requests in a friendly manner. Reports appropriate guest complaints or requests to the appropriate department. Follows up to ensure guest satisfaction.
Display a professional image at all times through appearance and dress.
Follow company policies and procedures and is able to effectively communicate them to subordinates.
Conduct training classes regarding safety, security, department procedures, and service guidelines.
Ensures hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage-Hour and Health laws.
Bilingual English/Spanish preferred
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Distribute keys and work assignments to staff
Complete follow-up on vacant or occupied rooms
Assist in the ordering and receiving of linen and cleaning supplies to maintain appropriate inventory levels necessary for the efficient operation of the department; assists with monthly linen and supply inventory.
Ensures the completion of the Housekeepers Report and communicates clean and available rooms to the Guest Services Department.
Document and communicates maintenance requests to the Engineering Department to ensure hotel service quality standards are met.
Respond quickly to guest requests in a friendly manner. Reports appropriate guest complaints or requests to the appropriate department. Follows up to ensure guest satisfaction.
Display a professional image at all times through appearance and dress.
Follow company policies and procedures and is able to effectively communicate them to subordinates.
Conduct training classes regarding safety, security, department procedures, and service guidelines.
Ensures hotel is in compliance with all federal, state and local laws, including OSHA, EEOC, Wage-Hour and Health laws.
Bilingual English/Spanish preferred
Please Note :
www.epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.