Houseman Job at Holiday Inn & Suites Stockbridge
Holiday Inn & Suites Stockbridge Stockbridge, GA 30281
$13 - $15 an hour
SUMMARY of POSITION
The primary functions of a Houseman are to assure the overall success of the hotel by meeting or exceeding the guest expectation for public area cleanliness, assisting in the delivery of guest service and Banquet Room setup. The Houseman must ensure guest satisfaction through public area cleanliness and attention to our guests needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- This position is empowered to guarantee total guest satisfaction.
- Display hospitality and professionalism to our guests at all times.
- Take pride in representing professionally with our guests.
- Assure that all transactions with guests are handled in a legal, ethical manner.
- Comply with Company Standards of Service
- Treats guests, vendors, customers and co-workers with professionalism and respect at all times.
- Complete Departmental and Brand standards training as assigned.
- Maintains a clean and neat appearance at all times.
- Maintains equipment such as vacuum and cleaning equipment. Empties vacuum cleaner bag as necessary.
- Notifies supervisor when shortage of supplies is noticed.
- Remove trash and dirty linens from housekeeping carts.
- Wash public area trash cans on a weekly basis
- Insures that hotel public areas are within the standards
- Clean furniture, elevators, glass, planters, etc. in public areas such as lobby, pool and public restrooms.
- Sweep and vacuum floors, hallways and stairwells.
- Report maintenance problems and complete work repair orders.
- Spot clean walls, carpets, light fixtures, etc.
- Pick up trash from parking lot and garden areas.
- Write maintenance orders as needed.
- Turn in articles left in rooms to management for "Lost and Found" handling following hotel procedures.
- Replenish storeroom supplies.
- Rotate linens in storerooms. Maintain shelf organization in the storerooms.
- Maintain safe working conditions and security within department and hotel.
- Follow all safety rules and procedures.
- Have a through knowledge of emergency procedures.
- Take corrective action where required to improve safety of work areas.
- Maintain security of keys and hotel as assigned.
- Deliver special request items such as cribs to guest rooms.
- Responsible for setting up banquet room for events.
- Able to carry and move tables and chairs.
- Assist in banquet and meeting room cleanup immediately after functions.
- Must be able to follow accurate instructions on the Banquet Event Order.
- Set up, stock and maintain banquet and meeting rooms.
- Ensure all event facilites are clean, organized and ready to use at any time.
- Maintaining and cleaning of banquet and meeting room equipment.
- Execute last minute changes and inspect set ups.
- Able to operate and inspect audio visual equipment
- Proper set upand tear down of audio and video equipment
- Responsible for the safety and security of all AV equipment.
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Experience:
- Cleaning: 1 year (Preferred)
Work Location: One location
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