Position: Housing Navigator

Program/Department: Housing Navigator Program/ Health, Housing and Homelessness Solutions

Reports to: Housing Navigator Supervisor

Work Location:

Hours: Full Time 35 hours per week, Monday - Friday

Salary: $60,000 - $60,000

Position Summary:

Under supervision of the Program Coordinator, the Housing Navigator will assist households in receipt of an EHV (Emergency Housing Voucher) through the processes of locating, leasing, and moving into housing within 120 days of voucher issuance. This is a predominantly field-based position and will require local travel within the boroughs and adjacent communities.

Responsibilities:

• Engaging with BCS and DYCD to connect with recipients of Emergency Housing vouchers (EHV).
• Engaging in phone and field-based outreach to assigned EHV youth, including engaging with participants in shelter and other settings
• Assist the participant with acquiring the necessary documentation and mitigate issues with credit reports, utility arrears, and unfavorable landlord references as necessary
• Assist EHV recipients with the process of securing housing including but not limited to, coordinating and attending apartment interviews; acquiring and submitting apartment applications, supporting documentation, and forms; navigating the various rental subsidy and inspection processes; securing applicable move-in assistance; and coordinating move-ins with landlords and other relevant stakeholders
• Providing participants with listings of potential housing options in alignment with participants’ housing needs and geographic preferences
• Assist with landlord applications
• Assist with HRA Broker Fee, Security Voucher, moving expenses
• Adding unit to HOME database, when necessary.
• Arrange for timely inspections and landlord corrective action, in coordination with NYCHA
• Explain and review the lease and sublease agreement with the EHV recipient
• Educating EHV recipients on their rights and responsibilities as tenants
• Maintain accurate, comprehensive, and current documentation and provide reports as needed
• Follow up with residents once they are placed housing
• Handle any appropriate responsibilities and functions as assigned by supervisor
• Perform other related duties as assigned

Qualifications Required:

• Bachelor’s degree with one year’s housing/social services experience or Associates degree with three years housing/social services experience
• Experience with the housing process and housing applications in NYC.
• Experience working with landlords, brokers, and the rental market in NYC.
• Experience in case management or project management.
• Proficiency with computers, navigating in multiple systems and web-based applications.
• Strong written and oral communication skills.
• Ability to prioritize responsibilities, handle multiple projects simultaneously and delegate responsibilities when appropriate.
• Have strong attention to detail.
• Have excellent interpersonal skills.
• Bilingual candidates preferred and encouraged to apply.
• Two years of full-time satisfactory professional experience in housing, homelessness, case management, or a related field
• Experience working with people experiencing homelessness.

BCS and Turning Point require that all employees entering the workplace be fully vaccinated against COVID-19 unless an exemption is granted as a medical or religious accommodation.

Contact:

Email Resume and cover Letter to:

Marlies Paul – Division Director

E-mail: MPaul@wearebcs.org

BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities