POSITION: Housing Services Program Manager

DEPARTMENT: Amador County Social Services
RATE OF PAY: $34.30-41.69/hour PLUS benefits

DEADLINE: Open until filled

Definition: Under direction, the Housing Services Program Manager plans, organizes, and directs employment, eligibility, or social services programs and activities in a local public social services department or agency; and performs other duties as assigned. Some positions may have additional responsibility for administrative services units.

Examples of Duties:

• Manage the daily work activities of a program or multiple programs, directly or through subordinate supervisors, by establishing performance levels, communicating goals and performance expectations, and monitoring and reviewing work to ensure conformance to established policies and procedures, and standards for quality and timeliness
• Assess service delivery to communicate findings to upper management, implement changes to improve efficiency and service quality, maximize effectiveness of program operations, and ensure alignment with the agency's mission
• Oversee personnel actions to determine compliance with policies and procedures, and provide guidance to subordinate supervisors regarding personnel matters
• Ensure that programs or work units are staffed with qualified individuals by resolving performance problems, documenting performance according to policy, training and developing staff, and assisting in the selection, hiring, and promotion of staff
• Interpret laws and regulations, including new laws and proposed legislation, to determine relevancy to department operations and services, and assess program compliance with laws and regulations
• Assess the need for changes to policies or programs based on initiatives to improve services, new services or program modifications, and opportunities for cross-collaboration of program areas
• Develop or revise policies or procedures to improve operational efficiency and effectiveness, and assist higher-level management in departmental strategic planning
• Serve as an internal technical expert regarding program matters by providing consultation and guidance to staff, subordinate supervisors, managers, executive management, or the Director
• Work collaboratively with personnel of other agencies, community groups, contractors, and other public and private organizations to determine needs for social services, and coordinate shared services or collaborative projects, or the provision of services by contracted agencies
• Ensure that information regarding department services and policies is provided accurately and thoroughly to external parties, and that all complaints are responded to appropriately and in a timely manner
• Serve as an external technical expert by providing consultation regarding program, legal, or policy matters to external entities such as County department managers or administrators, State departments, Board of Supervisors, advisory boards, and advocacy groups
• Assist in development of the budget for assigned programs by preparing cost estimates and projections, and performing ongoing monitoring of expenditures to ensure compliance with budget provisions
• Perform other duties as assigned

Knowledge of:

• Program development, administration, and service delivery related to the program or programs in the area of responsibility, which may include employment services, eligibility, and/or social services
• Current management and leadership techniques, performance appraisal methods, and public administration
• Knowledge of planning and scheduling techniques to ensure that timelines and schedules are established appropriately, modified as needed, and adhered to
• Knowledge of budgeting principles in order to develop, manage, and/or track budgets, budget allocations, and expenditures
• Public and private community resources

Ability to:

• Establish and maintain cooperative working relationships with internal management and staff, and with a variety of external stakeholders
• Identify, analyze, and evaluate situations or problems to determine appropriate courses of action
• Analyze laws, regulations, and policies to ensure all programs and activities are in compliance
• Apply knowledge of laws, regulations, and policies to decision making and problem solving to identify solutions and courses of action that are most appropriate or compliant
• Be flexible in adapting to changes in priorities or resources that impact pre-established timelines and courses of action
• Maintain awareness of the functioning and status of multiple work groups or program areas simultaneously
• Delegate work assignments and appropriate level of responsibility to employees in order to ensure the completion of work assignments and projects
• Read and understand complex written materials, such as laws, proposed legislation, policies, reports, etc., in order to interpret, explain, and apply
• Use a personal computer to input data, access information, and create materials and documents using a variety of software applications
• Communicate verbally, in person or by telephone, clearly and concisely with a variety of audiences on a variety of matters
• Write to ensure effective and clear communication and proper composition of reports, correspondence, email, and other written communication
• Review and edit documents written by others to ensure proper format, sentence structure, grammar, and punctuation

Training and Experience: Any combination of education and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:

Pattern 1:One (1) year of full-time experience performing duties comparable to a Social Worker Supervisor I or II, Eligibility Supervisor, Employment and Training Worker Supervisor, or supervisory experience in administrative and staff services work in areas such as personnel, administrative analysis, accounting, auditing, budgeting, or data processing in a public social services agency.

OR

Pattern 2:A graduate degree in public administration or business administration or a Master's Degree in Social Work or a Master's Degree from a two year counseling program; AND one (1) year of full-time journey-level experience in employment, eligibility, social service work, or administrative and staff services work in areas such as personnel, administrative analysis, accounting, auditing, budgeting, or data processing in a public social services agency; AND one (1) year of full-time general supervisory experience.

Selection Requirement:
Applications will be evaluated by a screening committee. The best qualified candidates will be selected for an interview.

For Job Application and Complete Job Description visit:

www.governmentjobs.com/careers/cpshr and search by location "Sutter Creek". Select the Housing Services Program Manager position in Sutter Creek.

Amador County is an Equal Opportunity/Affirmative Action employer.
Applicants will be considered without regard to their race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, or military and veteran status.

Job Type: Full-time

Pay: $34.30 - $41.69 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
Personal protective equipment, plastic shield, social distancing, sanitizing and disinfecting.

Work Location: One location

Please Note :
www.epokagency.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, www.epokagency.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, Site.com is the ideal place to find your next job.