Position requires availability Monday through Friday from 8 am to 5 pm with the ability to work additional hours as needed.

Incumbent can be located anywhere within the Arvest 4 State Footprint (AR, KS, MO, OK).

Exempt: Yes

Salary Grade: Grade 16

Preferred Qualifications: Report creation; root cause research ability; highly organized

SUMMARY: Under the limited direction of the assigned manager, the IAS Quality Compliance (QC) Specialist 3 is responsible for the most complex quality compliance issues for the centralized lending, deposit operations and local banks. The incumbent is recognized as an expert in the field of loan or deposit compliance; knowledgeable of emerging trends, changing regulations, industry practices and conducts the most vital work critical to the Quality and Compliance department. The IAS QC Specialist 3 also serves as a mentor to other associates in the Quality and Compliance department and assists management by identifying and correcting discrepancies with regard to day-to-day functions. As an expert team member, the incumbent ensures the timely identification, mitigation, resolution and reporting of existing, emerging and upstream operational and regulatory risks and issues.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

TEAM ACCOUNTABILITIES:

• Support and uphold the Arvest Mission Statement.
• Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
• Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
• Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company’s overall operation.
• Promote professionalism at all times
  

Responsibilities:

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

• Associates Degree in Business related field or equivalent relevant experience required.
• 5 years of relevant experience required.
• Knowledge of relevant bank operations, procedures and documentation required.
• Certified Regulatory Compliance Manager (CRCM) certification or ability to obtain within 1 year required.

OTHER SKILLS AND ABILITIES:

• Must be able to arrive at work on time, work on site and have regular work attendance
• Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style
• Must be able to provide cordial customer service regardless of customer personality, presence or communication style
• Must be able to perform several tasks at once
• Must be able to work in a stressful atmosphere
• Must be able to rotate job tasks
• Must be able to greet others cordially
• Must be able to coordinate multiple and changing priorities
• Must be able to verbally communicate with all other associates
• Must be able to operate telephone, scanner, copier and FAX machines
• Must be able to occasionally work outside of normal business hours.
• Must be able to move from department, division, or bank to department, division, or bank to attend meetings
• Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to stand, walk, sit, and to talk and hear. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch.

The associate may occasionally be required to lift or move up to 25 pounds.

Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.